尋找多倫多 4 星級飯店

This is a really cute hotel in a more residential neighborhood. The building itself is very well designed and decorated. It holds historic value and can be rented for parties and weddings. There is no restaurant on site except for the bar and room service. If you walk about 20 minutes you will be able to find food. We had the room service breakfast which was honestly mediocre and not worth the price, but at the same time it was nice to eat breakfast in bed. They upgraded our room which was also a pleasant surprise and were able to give us a late check out and hod our bags until 5 pm.

優點：湖景非常正（前台幫忙挑的），床和枕頭很舒服，有拖鞋，浴室有感應小夜燈，到中央車站步行10分鐘，周邊吃飯地方很多，商務住客為主（沒有喧鬧），總體來説確實是星級酒店的服務 缺點：隔音不太好，能聽到隔壁廁所沖水開龍頭的聲音，不過我習慣戴耳塞睡覺所以沒有影響。早餐一般，全是買的點心，沒有點心師自己做的。沒有瓶裝水，有過濾水可以直接喝，帶出門的話需自備水壺。

酒店位置非常方便，步行步行往eaten Centre旺角大商場只需要十分鐘，附近有很多美食例如日本燒肉，韓國料理各種不同西餐漢堡包樣樣都齊，酒店前枱服務非常好，特別感謝Dajai熱情招待。

the hotel overall was very nice and modern, clean and was perfect for a relaxing time after a buys work trip. although worth pointing out that if you intend on getting the elevator around breakfast time (between 7 and 10 AM), be prepared to wait a while. had to get stairs down from 14th floor as one of the three the elevators never came. and then going back up, i waited 5 minutes and others waiting had been there for 10+. Not ideal if you're in a rush! Overall, would happily stay again.

這家酒店太棒了！員工熱情友好，房間乾淨整潔，地理位置優越。 這家飯店為我們的多倫多之旅增添了光彩，下次再來多倫多我們一定會再次入住。 酒店設施齊全。房間很棒，家具精美，床也很舒服。 房間的景色美極了。

有機場接送班車，30分鐘/班（但較附近的其他酒店，比如Holiday Inn的接車班次明顯少），酒店3點以後才能入住，房間比較緊，提前到店要等待。 酒店的早餐廳是外包的獨立餐廳，非酒店管理，30刀/人，性價比不高。 酒店距機場雖然7公里，但飛機航線經過，飛行起飛降落聲音很響，睡眠質量不好的慎選。 酒店周圍餐廳選擇餘地不大（比薩等）但過橋有個家日本餐廳非常不錯，步行12分鐘，公交300路1站可達。

今次入住整體體驗非常好，係會想再住嘅一間 👍 優點： * 房間質素非常好，乾淨又舒適，住得好放鬆 * 停車場方便，對自駕人士好友善 * 地點位於市中心，出入同周邊配套都好方便 * 前台職員態度熱心，感覺到用心服務 需要留意： * 前台處理速度稍慢，check-in / check-out 可能要預留多啲時間 ⏳ 總結： 整體感覺非常好，設施同位置都加分，如果唔介意前台節奏稍慢，會係一個幾理想嘅住宿選擇。

酒店比較舊了，但是保養可以，環境很好。意外的是前台服務態度很不友善。開始以為對是來自攜程的訂單不友善（不能在IHG會員積分），住下來感受是前台本身服務意識差。 到多倫多看20號的球賽，下午兩點抵達前台，房間沒打掃，行李寄存，晚上十一點入住；第二天早上十點出門，晚上十一點返回，房間沒打掃。致電前台投訴，印度男極敷衍並掛斷電話，氣得我…再電前台，亞女接聽，依然敷衍，算是答應送浴巾和飲用水到房間。千里迢迢高價入住，如此體驗，給整個多倫多城市印象打了折扣，IHG， Bye吧。

I was somewhat disappointed by the lack of prior communication regarding the check-in procedure. Upon arrival, we entered the loby area, and we were welcomed by the security officer who explained to contact the company for instructions which included sending photos of my ID along with a separate image of me holding it. After paying a deposit, we were finally granted access to the apartment. This process took nearly an hour, and we were surprised to find that our unit was located on the 48th floor of the tower. While this didn’t bother us, it would have been helpful to know in advance, especially for those who suffer from vertigo. Reliable Wi-Fi is essential, as a lack of connectivity can be quite problematic. The apartment itself was small and cosy, offering impressive views of the CN Tower. However, upon our arrival, the driver was still drying towels and bedding, which I found to be inappropriate. The small balcony had very dirty glass that had not been cleaned, and the kitchen was not entirely tidy. Additionally, the bedroom carpet was heavily stained, and we were required to remove our shoes. Upon checking out, we had to take out the trash and wash the towels, bedding, and dishes, which consumed another hour of our time. I couldn't help but wonder what the cleaning staff was doing. It’s worth noting that a deposit was taken, and failure to adhere to the rules would result in its forfeiture. Although I generally avoid complaining, We felt overwhelmed by the expectations, especially after paying for our vacation. Furthermore, if extending the stay for a few additional hours, there is a significant extra charge. The elevators were consistently busy, and during our departure, the security personnel in the concierge area were rather rude, insisting we leave the lobby despite the presence of chairs and tables. We simply wanted to arrange our next ride without having to do so on the street. Overall, I enjoyed the experience, but the apartment could benefit from more thorough cleaning, and the rules could be more accommodating for guests.