尋找諾福克 3 星級飯店

房間一開門就是發黴的味道，地毯上也有食物殘渣。重點是枕頭好像很久沒換過的，一股子濃重的頭油味，整個床上都是這種難聞的味道。薰得我一夜沒睡好！ 好幾次住這裏，頭一次這麼難聞！！！

第一次打掃後,我的房間被偷了物品。事件發生後6天,我的承諾爲零,參與爲零。 Mgmt答應調查和打電話,沒接到電話,只好找酒店的GM,最後說到我的問題,被問到要怎麼處理 讓我滿意。我告訴mgr如果他們刪除了50%的住宿費用,那會讓我滿意。自從我和mgmt交談以來已經4天了,酒店mgr仍然沒有聯繫我。沒有電話,沒有電子郵件,沒有跟進。我現在不得不擱置整個費用,拒絕支付,因爲諾福克機場位置的萬豪德爾塔酒店不知道如何解決與粘糊糊的房間清潔工和不安的客人的糾紛,他們只是想把他們的物品歸還。

Great place just had a problem with the pool working on the pool the whole time me and my fiancé was there

The staff was nice but hotel was not in good shape. We were coming to this city to see our daughter’s school function. Then the tropical storm hit, and the event was cancelled. I tried to cancel 48 hours in advance but they did not allow. I even asked if we could just get a rain check and use it when the event was ti be rescheduled 4 weeks later. They said no. Like I said though, the staff was very nice.