訪訪客不錯,很新。真的很可愛的房間,早餐也不錯。位置優越,靠近71 West / Bee Cave / Hill Country Galleria的Hwy 620。缺點:
我通過Trip應用程序預訂並支付了我的房間,在我入住幾天後,Springhill收取了信用卡號碼,我給他們的雜費,以收取我已經支付的房間!不酷。我旅行了很多,一直使用第三部分應用程序,以前從來沒有在任何酒店發生過這種情況。我可以?再次入住那裏,但我肯定會留意這一點。我之所以這麼快就抓住它的唯一原因是因爲我有通知設置在每次有收費的信用卡時發短信。好東西。
訪訪客用戶The towels were very worn out. There were tears in the sheets of the bed. Looked like some sort of red splatter on the ceiling and black stains in the bathroom ceiling. The mattress was super worn out, even had a massive indention in the middle. You could hear the springs every time you moved or sat on the bed. The TV channels were not working and the door was missing the extra safety lock. The desk chair was super worn.
Nonetheless the AC/Heater worked, there was a running microwave and fridge. It did the job!
GGwenyvere9Check-in was a breeze and Veronica at the front desk was very pleasant. Once in the room, because I cleaned up water spilt on the floor, I found the white toilet paper turned absolutely black AND with ***** hairs on it to boot. All this within 1sq ft. I called the lobby and asked how often the floors were mopped. I was told “every day.” I related what I had found to the contrary and was asked if I wished to change rooms to which I said “yes!”. When I went down to retrieve the new key, I took the wadded toilet paper with me and she took a picture of it before throwing it in the garbage! There were two very large, well lit, vending machines in a hallway off the main lobby, and the ice machine was in good working order and the ice, clean and solidly frozen.  I decided I was too tired to check and see if the new rooms’ floor was dirty or not so I proceeded to not ever walk on the floor with my bare feet. The day manager, Mari, was very nice and the coffee was hot fresh out of the thermos on the side table…hot water and tea bags also available. If you detest “sweet ‘n low” bring your own natural sugar.
I ran into the head of housekeeping and happened to mention how disgustingly dirty the floors were in my first room, and I informed her that the night manager had taken a picture of what I had wiped up on my piece of toilet paper and she said she would go and ask to see it. I later learned that Mayra had indeed done so. So that was good attention to detail. Everything in the room worked fine including the remote and TV, the microwave was spotless and looked brand new and it even had a childproof lock on it for those families traveling with curious offspring that haven’t internalized the meaning of “NO” yet 😵💫. The refrigerator was spotless and new looking as well. WiFi was strong and reliable. I walked by the pool, which I noticed was closed (understandable for this time of year!). It was full of water, but I must say that it looked the equivalent of a Louisiana swamp and I was prepared to see a ‘gator come climbing up those darkened, slimy stairs at any point in time.😆 The parking lot at night is VERY well lit around the entire property which is a very welcome sight!
Being right off the interstate doesn’t provide for any exciting venues to walk to but there IS a wonderful grocery store (HEB) .7miles away straight down Rundeburg on Lamar/Rundeburg. Other than that there are a plethora of food trucks doling out South American ‘cuisine’ just yards from the front of the hotel as well as across the street. I didn’t try any of them so cannot opine.
I hope this was worth the read, if indeed you got this far! Cheers!🥂