尋找卡斯特縣 2 星級飯店

「There is a real customer service effort to improve this hotel. Shawn the manager allowed me to check in early as aBW platinum member. He let me drop my bags early in the morning and called me when the room was ready. He even had the bags placed in the room before I returned.  The breakfast was great for this type of hotel.  The clientele was respectful and polite. Oh. And Shawn even called after I checked out as I left behind an important item.  However, the pool/sauna area is not operational, and my room had a lingering pet odor and visible carpet stain. I am a dog owner and animal lover, but housekeepers really need to notify the manager as the room should not have been assigned. I personally think hotels need to charge 500 bucks for cleaning if dog hair or other 'remnant' is left behind. I won't stay at a certain LaWyndham brand that has a generous pet policy.  Their rooms all smell like Fifi and Buddy stayed there. I hope this property continues to improve.」

「The pool was nice and clean. the breakfast was good. the room was dated and no phone in room. The shower head was leaking at connection and sprayed back at the wall.」