Really disappointing. We've booked 2 nights in a Japanese style bedroom for a couple and when we arrived the lady told us our bedroom has a problem with the bathroom so they've ”upgraded” us. However instead of a Japanese style room with futons they gave us a western style bedroom with 4 single beds. The room was boring without any Japanese style. We aren't in Japan to sleep in the same bed (and even inconfortable ones in Ouka Guesthouse) than at home. They said we are lucky because we have a big kitchen on our floor of 3 bedrooms. Yes true but we didn't mind as we didn't plan to use it at all. And the second disappointment was that on our floor there were 3 bedrooms and one of them had a big Japanese door so pretty sure it was a Japanese style bedroom. Unoccupied for 2 nights. Anyway. Worst experience we had during our trip in Japan. I would expect more than a simple ”sorry”.
Excellent service and very nice and friendly staff that make you feel very welcome!! Definitely recommend and the location has a very peaceful atmosphere! Can’t forget the amazing food!
Wwangyi103中午12:30-13:00到達酒店的,前台沒人(不如連鎖或者大型的酒店好),然後寫了張紙條放在行李上,放在櫃枱,這家應該是私人開的,總共5層,1樓是前台,數了下,大概就二十幾間客房。單人房,房間算挺大的,提供牙刷睡衣,但是衞生間馬桶沒有沖屁股功能,房間帶窗户,房價偏高~對比附近的Country Hotel Takayama酒店,性價比不高