威廉塞西爾飯店(The William Cecil)

Disappointed with our stay. Superior room had tired & dated bathroom, lacklustre finish to room which was also very noisy from road traffic. Oh & nearly forgot to mention the tv which had no programmed channels & an alarm that went off at 3am. The restaurant we would have eaten in, but at 7.15pm they stated couldn’t take our order for 40 minutes as the large party in front had not yet ordered, yet we were ready to place & only a couple. Wouldn’t recommend.

For an Executive room the standard was poor one window didn’t close properly the bathroom smelt of drains and there were dead fly’s on the window sill/ floor on arrival which were still there after our two night stay

Awful stay. Our room was exceptionally hot and the window did not open. We could not find the hair dryer and it turned out it was on the floor in the cupboard. A man walked into a room in the morning without warning! When reception was questioned they said we were put in the wrong room so staff were not expecting us in that room. Such a disappointing stay.

Beautiful building if a little tired in places, friendly staff and lovely gardens. Poor food!

Very dissappointed with overall look of room. Absolutely no soft furnishings or pictures on the wall. I would describe the room as "stark" . Heated towel rail did not work. Carpet out side of room heavily stained. It was explained that the hotel was under new management and that not all rooms had been fully refurbished. Therefore this expensive room should have been let a discounted rate. Staff were pleasent enough.

I had a lovely night in the hotel; the staff were excellent, and the drinks prices were very reasonable. It is just a short walk to get to the town centre. I didn't try any food, but what I did see coming out of the kitchen looked amazing. I was in an attic room which was very cosy, the heating worked well. I would definitely stay here again.

The staff were delightful. The food was good. The attic room was very poor, for several reasons. Unsuitable furniture leaving s choice of either banging ones shins on the bed legs or banging ons head on the sloping ceiling (and I am only 5'2"!) Not enough power points and too many gadgets. Who needs a coffee machine (which I could not get to work) when there is a perfectly good kettle and they have coffee bags)? The room was also quite cold and the duvet thin, although as it was a king size one I was able to fold in two, thank goodness. I also had trouble with fi-fi the first day.

Modern facilities within characterful old buildings just on the edge of the town centre - easy walk to all amenities, including the station. Quiet if your room faces away from the road.

Have stayed here before but this time the guests played second fiddle to the wedding party. One of our meal at dinner was satisfactory, but the second was minimalist in the extreme. Breakfast and parking were good!