綠洲飯店及會議中心-阿桑德連鎖飯店(Oasis Hotel & Conv. Center, Ascend Hotel Collection)

The hotel was very nice and clean. However, we used the free airport shuttle for a 2 week vacation and they threatened to tow my car if I didn’t return home soon. All was fine, but it was some much added stress!

It would have been nice if they had a map to show us how to get to our room. The guy just said go to building L & park there. ? The room was great & we had a door to the patio. My granddaugther went swimming.

Everything was great. Only reason I subtracted 1 star was because the employees seemed bored and disconnected. Only 1 lady (named started with a J (Jannette maybe)) smiled repeatedly as she was stocking the breakfast. Everyone else seemed slow mo and bored. Beds, Pillows, rooms were very clean and comfy. Breakfast was good and the building looked well taken care. Loved the soaps and shampoos etc. Only suggestion I would make is to make sure the employees are happy at their jobs. Maybe they aren't paid enough???? to be happy or maybe they don't get enough encouragement??? For some reason they aren't enjoying their days there.

The only thing wrong with our stay was that we paid the extra 25 dollars for a late checkout. Our late checkout was approved and we had to leave by 1pm. At 11am housekeeping trued to come in the room and the only thing stopping them was the lock at the top of the door. At this point i went back to sleep. Then at 11:45am the phone in the room rang and the front desk person asked us why we weren't checked out yet and that housekeeping needed in the room to clean. At this point we were frustrated and explained that we have a late checkout. The lady was nice and said she would take care of it.

A little dated but a decent hotel overall. My only complaint was the walls are too thin. In the middle of the night the neighbor across the hall was talking loudly into her cell phone and it was quite loud in our room. However, I called the front desk and they seemed to handle the situation

Our favorite hotel in Springfield MO. A lovely 50’s vibe. Nice restaurant on site. It was decorated for Christmas outside with lights everywhere. Just a little disappointed that the hot tub was removed.

We enjoyed our stay here! Clean and quiet. The assistant manager Brandon is awesome! He was very accommodating!

Overall upkeep of the building was poor. Dingy carpet, couches, fountains that could use a food cleaning. The room was nicer/cleaner than the lobby and hallways though. The restaurant was absolutely amazing!

Outside pool is literally falling apart. Neither pool is heated for fall season. Carpets in our rooms were nasty. The area is very unsafe!!