希爾頓歡朋飯店-斯普林菲爾德(Hampton Inn Springfield)

From before I walked in I had spoken with Promise at the front desk with a request. She set my mind at ease and assured me I would be taken care of. And she absolutely did what she said. She treated me with a smile and she was so nice and helpful. My flight arrived earlier than expected and I wanted to see if I could check in early as I was in town for a funeral. She went above and beyond assisting me and getting my room ready early. She was so kind and courteous. And when my family arrived later, she again was nothing but helpful and sweet. Her name fits her well. She definitely delivered what she promised. Promise is a definite keeper.

The staff were exceptionally kind and friendly. Room met expectations and felt very clean. I fell in love with the expanded shower and loved the shampoo, conditioner & body wash being secured on the wall. Loved the bottom bar in the shower too!!! :) Breakfast included eggs, bacon, oatmeal, juices, fruit, yogurt, hashbrowns and a waffle maker. Coffee was hot and fresh. Check out was easy. Absolutely no complaints at all!

Hotel is very clean and the staff is very friendly and helpful. The breakfast is great. Rooms and bed are comfortable. We've stayed here twice now and will be our go-to whenever we are in the area.

The rooms were spacious and very clean. I love that they are pet friendly. We had a very nice stay. The staff was very friendly. The only thing that kept it from a five star review was that I noticed the paint was peeling off the ceiling in the bathroom. I would atest that to not having a fan in there to remove the humid air from the shower.

The rooms were very clean The young lady (KC) at the front desk checked us in and was there in the AM to check us out She was very friendly and accommodating

It was quiet and comfortable. The room was clean. We appreciated that because we had our daughter with us.

I found it to be a little disappointing for a property with this particular brand on it. Given how much it cost, I expected a higher end experience, and it was just okay.

Very friendly and courtous staff. Very clean establishment great breakfast quiet pleasant rooms.

Phone and refrigerator did not work. Requested accessible room and did not get one. I am on oxygen and had to walk to the end of the hall for our room