Crowne Plaza 斯普林菲爾德

Was disappointed that there was no late check out. Could have been more user friendly ie restaurant menu in hotel room. The staff were very friendly. The bartender on Sat was very friendly and corrected our food order promptly. Greg and Ashley B at the restaurant were excellent servers. They were prompt and attentive.

Place was beautiful inside rooms was nice and clean and staff was great.. they do have breakfast of the mornings that is $15 extra per person but is worth it.. parking is right at hotel and lots of parking also definitely will be staying again if I have the chance!

When I tried checking out and asked for a receipt. She told me since I didn’t book directly through them and used a 3rd party (*******). She could not and would not give a receipt. I have to ask ******* for it. Was very rude about it too.

The hotel was booked the previous night, so when I went to check in I had to wait a little bit for the room to be ready. The staff was so nice and accommodating to help me out. They made the best of a minor inconvenience.

Propery was great. Breakfast buffet was nice. The restaurant was not half full but I still had to flag someone down to get coffee and they never returned for a second cup. Drinks were available only thru wait staff or I would have gotten my own.

We've stayed there many times over the years. Unfortunately, one elevator and one escalator were not in service this time. Staff and were super helpful ans nice. We'll be back.

Overall a great place to stay. The beds were extremely soft. The breakfast buffet is good, but definitely NOT worth the $18 they charge. We were fortunate to add the breakfast for $1 here. Central location.

Nice rooms. We arrived at 4p for check in, no room was available. We had to wait until almost 6p to get our room and get ready for an event at 7p