克萊普拉西旅館

My fiancé and I stayed at Kleinplasie Guesthouse this past weekend, and unfortunately, our experience was not a pleasant one. Coming from the hospitality industry myself, I had certain expectations of warmth, welcome, and professionalism, but sadly, this was not what we received. From arrival to departure, there was no sense of hospitality extended towards us. We felt invisible as guests, while white visitors appeared to be warmly acknowledged and recognized. This lack of acknowledgment made us feel excluded and uncomfortable, and left us questioning whether race played a role in the way we were treated. As someone who values good service and knows the standards of hospitality, I found this disappointing. A guesthouse should make all guests feel welcome and at home, regardless of background. Sadly, that was not our experience at Kleinplasie. I hope management takes this feedback seriously and reflects on how important inclusivity and warmth are in the hospitality industry.

A great location, with attentive and efficient staff. The facilities are impeccable and the cleanliness beyond question. Good restaurants are close by. we will return