雷丁Residence Inn 飯店(Residence Inn Reading)

Clean and beautiful. I will definitely be returning with my family.

This place will now be my go-to place to stay everytime I visit Reading.

It was a nice time with family. Some of the staff seemed to be newer or in training but overall great experience.

The room could be cleaner. Floor in the bathroom dirty and garbage from previous guest left in the room.

It was a beautiful room everything was clean!! Staff was friendly!! The only complaint I have is the pool was freezing

Generally the place and the staff were nice. I was very disappointed that the pool was too cold for me to swim. I didn’t complain because it would have taken too long to raise the temp. There was damage to the baseboard tile around the toilet. Some were detached.

I regret to share that my stay at this hotel has been absolutely disappointing. As a medical student staying here for a month, my expectations were for a clean, respectful, and professional environment. Unfortunately, my experience has been the complete opposite. First and foremost, the front desk staff were incredibly rude. I was met with impatience and dismissiveness from the moment I checked in, and this continued throughout my stay. It seems that basic courtesy and professionalism are not prerequisites for employment here. Secondly, the housekeeping services were virtually non-existent. It appears that the hotel has outsourced this service to a third party, which has resulted in a complete lack of accountability and quality control. My room was never cleaned properly and the state of the bed sheets was particularly alarming. Not only were they extremely smelly, but I was horrified to discover blood stains on them. This is completely unacceptable and raises serious concerns about the hygiene standards of this establishment. Overall, I am deeply dissatisfied with my stay at this hotel. The lack of professionalism, poor hygiene standards, and absence of basic housekeeping services have made my experience here extremely unpleasant. I would not recommend this hotel to anyone and will certainly not be returning in the future.

Very poor front desk.. no house keeping. Very rude staff. I requested multiple times to change dirty sheets but they denied