星光豪華客房飯店(Starlight Luxury Rooms)

What a wonderful stay. We stayed here whilst visiting Split for Ultra Europe (early July) Zorica was a great host & made sure we had everything we needed. Beautiful clean room & in the heart of Riva close to everything & on a road where Bolt/Uber can come pick you up from (ride share can’t go into the cobble streets so choose wisely especially if you have a lot of luggage or need help getting to your accommodation / can’t walk long distance). PS. Breakfast is included but not at the hotel … you will walk to a cute cafe ~10 mins walk. TBH it was not a hassle despite what others have said & is close enough to take an after breakfast walk down by the water front. Would definitely stay here again.

Just returned home from a fantastic week at Starlight luxury rooms. The location was great. Centrally located for everything you could need and only a couple of minutes walk to the waterfront. The room was excellent. Very comfy bed, modern fixtures, spa bath and a lovely terrace to sit and enjoy a glass of wine. The room was meticulously cleaned on a daily basis. Valentina and Neve were extremely helpful. Nothing was too much trouble. We would totally recommend if you are looking for a great place to stay.

Worst costumer service ever. We made a mistake with the reservation dates and realized that right away. We cancelled the reservation half an hour later but they refused to give the money back. The manager, Zorica Barbir, is super unkind.

La ubicación no puede ser mejor, el apartamento muy bien decorado y limpio, las únicas pegas, la nevera muy pequeña y entra poco y el patio de acceso no hace justicia a la calidad del apartamento. Deberían cuidar estos detalles.

The contact free checkin was cool, the location for activity in old town Split was very convenient, and the room was comfortable. Only downside is parking near old town.

We were a large group with 5 rooms booked. 3 rooms did not have the air-conditioning working (the units were on but not cooling). In the other 2 rooms, the unit was less than effective but was still working. The thermostat was set at 19 but the room did not cool below 22/23. We informed the manager at the time of check-in and were told that the rooms will take time to cool since the a/c has just started. Given the heat, they should have started the unit earlier in the day since we had informed them of our arrival time. The first night we had to sleep without an a/c or fan which completely ruined the next day as we were all tired without proper sleep. The next morning we again informed the manager about the a/c issue and she assured us that a maintenance guy will be called to fix the issue. We came back in the evening and out of the 3 rooms, 2 of them were much better but the 3rd room continued to be an issue. I was again told that the mechanic had just left and the unit will eventually cool. I asked her to at least provide us with a fan in case it is still an issue. When we came back from dinner, there was no fan provided and the room was still hot. The reception hours are till 9pm so there was no one available to help. We again had to suffer the second night in heat without proper sleep for this 1 room. Next day at checkout we asked to be compensated for the terrible experience but the property owner/senior manager wouldn't even come on the line to speak to us, They receptionist offered us 10% discount (~$55) for just that 1 room which was an issue for both nights, When we said it's not enough, the receptionist said the owner upped it to 15% (~$82). Nothing was offered for the other 2 rooms which had the issue on the first night. We again refused to accept this and in response they said even 15% is off the table. Our total spend was $2800 for 2 nights so $83 was nowhere fair for 2 nights of misery especially with young kids and old parents. I understand issues happen and things break but the management's dealing with the situation was very poor. If something major is broken in the room then why should the guest suffer and pay full price.

Excelente location but parking is a bit tricky. The room was very comfortable and we would definitely stay here again.

Both front desk attendants were very nice and allowed us to keep our bags with them until the room was ready. They even put the bags in the room for us. The floor has a really cool stone and crystal floor. The only thing that could be better is the AC was at the lowest temperature and it was still warm. Also you have to walk up 4 flights of stairs but that’s Europe! I really liked this place and the staff and I would definitely stay there again!