Despite its prime location, this hotel falls significantly short of expectations. The air conditioning was woefully inadequate, making for an uncomfortable stay. What truly marred our experience, however, was the abysmal service from the front desk staff, particularly the blonde lady with glasses who was not only rude but also inept. Despite reserving a room with a king-sized bed, we were initially placed in a room with two minuscule twin beds. Although we were moved upon request, the alternative was a smaller room, which felt like settling for less.
We've stayed at comparable hotels in the main/old town areas that offer far better value—spacious rooms, functional air conditioning, and superior service. I highly recommend shopping around for a better option in the same vicinity.
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