麥地那設有 Spa 的飯店

I stayed at this hotel in Medina coming from Mecca. The rooms are all in one floor. Same floor as the restaurant and the mall. Checking in was easy and seamless. Dian helped us and made our stay enjoyable. He went out of his way to make sure we have all we needed. Breakfast was amazing kudus to chef Hares Elsayed is definitely top class chef. Nasrulsin working hard to ensure everyone’s needs are met. Sama at the reception was very helpful and courteous. Assisted us and was always smiling and helpful. I see Leena on the main floor always asking us if we need anything. All in all the service and staff in this hotel is top notch and one of the best experiences I had in a Marriott hotel being a reward Member for the 13 years. I had a 2 bedroom apartment and was very spacious and clean. The hotel is a far from Alharam but the shuttle is always on time for all prayers. It takes 15-20 minutes. It’s connected to the mall where all kinds of food are available. I will definitely recommend this hotel and will stay here if I come back to beautiful Medina

Our stay was exceptional. We had the best meals,room service ,house keeping and concierge service's.we would rate all services 10/10.Without hesitation. The food quality was excellent, the meals were of the highest standard and the guest experience was amazing. Every evening was a culinary experience in the banqueting hall.The attention to detail was unmatched .The staff were the most friendliest. We taken care of by Zakaria,Salah ,Ramy, Mr Mohamed Shaddad ,Salim , Shovo and Mohamedy .The rooms are beautiful and house keeping staff are extremely professional and efficient. The hotel has very hight standards and we were treated with the greatest of care .The guest experience is just amazing .We would love to return without a doubt.

we went there during Ramadan and i know people will say the spiritual experience is more important but this is something i know i have to highlight as a warning to other pilgrims we were a party of 15 adults and kids arrived late at night we had booked 3 rooms when the receptionist and the porter said we could view the rooms first never done this in my life we went to see our room it was horrible so the porter offered us a different room not a upgrade as they are roughly all the same came down to reception the price had now gone up by over £150 to what we had booked on Booking .com which my wife queried so after a lot of arguing and another change of room we got the booked price the hotel is not nice needs a major refurbishment bathrooms have showers literally next to the toilet not a pleasant experience so watch out for price increases to what you book on plus untidy look