Amazing food lots of varieties and more options for the kids and adults,Fish Market Restaurant is the best fountain view and the fresh fishes with the different kinds cooking methods ,Live Sushi and fried tempura really mouth watering,different serving style experience staff .We are very happy with the food and service.I suggest to my family and friends must visit @Intercontinental Jeddah.
We booked here after our tour company booked us into another “4” star hotel that was terrible. Booked with 10 mins notice - room was ready when we got there. Extremely happy with our decision to book address - hotel is modern, decent size rooms , Dead Sea products in the bathroom - extra large comfy bed - large buffet with omelette and pancake station. Gym wasn’t open as it was being renovated but not essential. About 5 mins walk from cornice and walking distance to many restaurants. Highly recommend if needing to stay in Jeddah with an exceptional 4 star hotel.
Comfortable bed/pillows, clean room, good food. Great service from staff, especially Abdullah (management) and Medhat (chef). Some issues with wifi (stopped working midway through stay) which was very inconvenient. Good location.
訪訪客I stayed for 4 days in this hotel as part of quarantine package in the month of feb 22. Amazing room with all digital controlled circuits be it curtains, room lighting, cooling system. Beautiful decorated spacious rooms. Food was better than expected. Being vegetarian, I know my options were going to be very limited but chef really helped me by making veg pastas and falafel sandwich etc. I would like to stay here again, for sure not under quarantine package, to explore more on the available facilities. Here I would like to give special thanks to the reception team (sorry I forgot the name of the lady and the guy on the reception ) who were always ready to helped me and assist at each and every steps during quarantine. A will surely stay again in this hotel.
訪訪客Amazing service and very friendly staff, definitely I am considering Mercure Jeddah as my second home. The service, the cleanliness and the staff hospitality is beyond expectation I would recommend to anyone whom is looking for a nice stay in Jeddah
訪訪客1. I had european devices. No converters were available . This was my 3rd hotel in ksa and the onlz one that didnt have converter. The reception tried to work the problem out, sent me a technician who made a temp solition for one device but honesyly this was so bad . Not having converter 2. While being out i tried to contact the reception many times as i needed to ask about atms around . It was after midnight, 5 times i called and nobodz replied 3. The hotel is very far away from jeddah center 4. Room is cold even though weather is hot and ac i turned off. 5. I went to 3 hotels as said in 10 days in ksa, this is the least i enjoyed. 6. I honestly wouldnt consider coming ti this hotel again although the staff are so friendly but i had the impression that when i needed support , nothing happened . But the people's attitude was friendly to be honest but at the end of the day i wouldnt come again
___Zainab_PThe room was really clean and extremely comfortable, and definitely helped given that we had a long layover.
However, the service is really bad. We had to wait in a queue for about an hour just to get to the reception desk. Apparently it’s always like that so I don’t really understand the value of making reservations ahead of time. They definitely are understaffed. If they can’t hire anyone else then the least they could do is issue out tickets and have enough seating to accommodate guests so that people aren’t frustrated.
Amenities are decent but there’s no dental kit or even a bin in the bathroom.