大阪設有 Spa 的飯店

位置非常優越。 在梅田區域亂中取靜，坐落在有設計感的shopping mall裏，出門很快就能去梅田幾個較大的購物中心，也可以去車站。 泳池很好，房間在日本屬於較大的。早餐總體講還是較為豐富，服務也很好。有中文前台。 唯一有些不足的是酒店沒有小童尺寸的浴袍和小童拖鞋。這個對帶娃出行的家庭略不方便 tips一下，在梅田的關鍵是走二層連廊，可以非常順滑的聯通各大商場和車站，千萬別下到路面，很難找路。

這個酒店我真的超級滿意，不用走出地鐵站，地鐵刷卡出來右轉，按指示就能找到這個酒店，我們到的時候已經是晚上11點左右，工作人員為我們辦理入住，因為是一家人，所以他們也允許我們兩張床拼在一起睡覺。我備註了想住高樓層，酒店也給我安排了38樓！很開心！可以通過酒店幫忙定海遊館的門票，不用排隊那種！行李也可以寄存酒店，酒店離海遊館、usj都很近，可以在房間俯瞰整個城市，酒店對面就是便利店，很方便！如果下次還來日本，我還是會想定這家酒店。好像還有空中温泉但是我實在太忙了沒機會去體驗，甚至小孩免費自製餐也沒去吃！最重要一點是如果因為不可抗力原因也可以退酒店，不像我後面定的一家酒店，強制要求必須兩晚起定，2晚接近3千rmb，然後我定錯時間了，想退一晚堅決不同意，發郵件也不回覆，也找不到聯繫電話。所以相比較我真的很愛這家酒店！

Conclusion I will never stay at ANA Crowne Plaza Osaka again. The room was the smallest I have ever been at and part of the window was blocked by a wall outside the room. The check in and check out was chaos with a huge queue. The hotel is outdated too. The only positive thing regarding this hotel is the club lounge. Review I arrived with the Shinkassen at Osaka station and the hotel is in walking distance from station. The train station is huge, and I was difficult to find the right exit. The hotel is located in a business area, but there are a lot of restaurants, bars and shops in the neighborhood. Not the right area, if you are a turist. I arrived at 2 pm, where I could not get me room even I am an IHG diamond member. Came back after a couple of hours, where there was a huge queue. Check-in took between 45-60 min. It was the same situation, when I should check out. It is not possible to check out in the IHG app. Even I have the highest status in the IHG program, I got the smallest room in the hotel. It was not possible to open my suitcase in the room - i don’t want it on the bed. The window was partly blocked by wall outside the window. The room is very outdated. I had access to the club lounge, where I had a couple of drinks during the evening and breakfast in the morning. The lounges was ok but it was busy.

地理位置優越，南海特急Rapi:t機場直達難波站。去奈良也很方便。酒店房型挺寬敞的，備註高樓層的也滿足了。每天上午就能打掃乾淨房間，早餐口味一般但人挺多，需要排會兒隊。帶娃的家庭可以兩床拼一起。不過可惜房間電視機太小了。洗漱用品都很環保emm…總體性價比不高，但行李很多又圖位置方便的話可以考慮。

早在幾個月前已預訂好，出發前也直接電郵到酒店確認住宿安排，但當日我大約五時半去check-in，前台說我預訂的REI樓層房間已經full了，只能給我10樓的房間，如果要高樓層的話，就要額外付款。我當然不滿意也不願意！前台立刻有禮地打電話幫我解決，經過大約15分鐘的等待，最後安排了最高層31樓的房間。夜景超棒，美中不足的是兩張單人床，我們要自己把兩張床拼合在一起。在過程中也非常感謝前台的安排，我認為服務十分好！ 早餐方面，選擇不多，味道亦一般，這價錢不值，不推薦！ 房間清潔方面一切正常，浴室提供的浴鹽超級香，非常喜歡！洗髮露沐浴乳和乳液也非常好用😊 御堂筋線難波站5號出口有扶手電梯上地面，步行十分鐘就到，而且由酒店後面步行十分鐘就到木津市場，超級方便！ 下次如果帶小朋友來大阪，很大機會再來！

Although I was not staying at the W, the MIXup cafe is a fun spot in the middle of Osaka to have a tea or coffee and their amazing dessert(s). I was looking to try their seasonal dessert, the strawberry mille feuille, although it was already sold out when I arrived. This gives me another reason to return soon! The staff was so friendly and helpful. Upon arrival, I was swiftly shown to my table that I reserved ahead of time (thanks, Marriott Bonvoy), and was walked through the menu and how their orders work. Many teas to choose from, and the cake I chose was plated so beautifully. The chantilly cream with the berries - out of this world! The entire experience was smooth, and I was delighted with the level of service provided. In a way, this is ”normal” and expected for Japan, but I want to highlight that I really enjoyed this visit and look forward to going back.

這次在大阪停留12天，陪女兒參加一個短期藝術類課程，住了3家酒店，最後三晚住在四季，服務比洲際好，出入的時候工作人員都會跟客人打招呼，挺好！我們訂的28樓榻榻米房，辦理入住也在28樓，服務就是行政樓層那樣有專人服務，工作人員有香港人台灣人上海人，我喜歡喝茶，他們手工做的茶好喝，我有時間就跑去叫工作人員做茶給我喝，下午5點後還可以喝杯酒酒（免費）欣賞日落，也提供小甜點.攜程顯示不含早，到店實際是含早的，可以選擇在28樓吃盒子日式早餐或一樓半自助，早餐好好吃又豐富！一樓法餐廳午餐晚餐我們都嘗過，很不錯！下午茶要預約，很多日本人！37樓是中餐廳沒去試，另外壽司餐廳也還沒開始營業！

I’ve been a loyal Bonvoy Gold level member for ~15 years. We usually stay at either the Ritz Carlton, St. Regis or the Edition hotels. We’ve stayed at several St. Regis hotels in the past including the St. Regis San Francisco, Houston, New York, Mumbai, Bangkok and Mexico City. I feel that I’m fairly well qualified to provide this feedback. In short, we were extremely disappointed with our stay at the St. Regis Osaka. Out of the 6 hotels we stayed at during our time in Japan, the St. Regis Osaka was the most expensive and was our only disappointing experience. The hard product was largely okay (more on that below), but the service ranged from unfriendly and unhelpful to downright discriminatory. As I’ve had more time to process our experience, I don’t think this hotel is up to the status of the St. Regis brand. The Good- 1. Good Location – Hotel is fairly well situated in a business district and was pretty close to major attractions and Osaka Castle. There is a shopping alley that connects to America Mura by 20 minute walk. Additionally Donborri was not far away by foot. 2. Room Décor and Views are Good – the rooms are well appointed with electronic controls for lighting, curtains, a/c built into the side tables. The bathrooms are really nicely done with contrasting dark and light marble. 3. Butler Service was Very Good – The butlers were very service oriented and helpful. We did avail of the daily pressing offered and the morning coffee / tea. Garments were delivered quickly and tea/coffee always arrived quickly. This was probably the highlight and something (maybe the only thing) on a service level that the St. Regis does well. The Bad- 1. No Pool, Sauna or Onsen - Despite the supposed “5 star”branding, there is not pool, sauna, hot tub or onsen facilities. This is highly unusual in Japan and of all the places were we stayed (including several less prestigious brands), they all had some facility. I would also note the gym is very undersized for this hotel with a handful of treadmills and precors. No real free weights, yoga area, etc. 2. Two elevators for 160 rooms - be prepared to wait. Forgetting something in your room means 10 minutes to go back and get it. 3. Only two check-in desks – There are only two check-in desks at the hotel. We booked through AMEX and were hoping to get our rooms at noon, but they were not available. We waited about 15 – 20 minutes to check in because there was a line. I don’t think I’ve ever seen a line to check-in at any St. Regis hotel. We weren’t provided any welcome drink while waiting either. Also, despite acknowledging the booking through Amex, no upgrade was provided. We didn’t get keys to our rooms until about 3:30 (which is after the regular 3pm check-in time). They apologized for the wait and noted that they were busy and fully booked. I really don’t understand this excuse – when the hotel is in great demand the higher pricing reflects that demand and this excuse implies that we should expect a lower

距離大阪環球影城算是近的，慢慢走路的話大約15-20分鐘抵達，走快一點的話10分鐘就到了。吃完晚餐、或是吃完早餐，這樣的距離，散步剛好消化，恰到好處。房間很乾淨，空間夠大，住起來很舒服！最重要的是有大浴場可以泡湯，超級推薦喜歡泡湯的旅客，消除一天的疲勞。住房價格比起鄰近飯店來說，CP值很高。

Context & Disclaimer: I'm a very objective travel reviewer as someone who has a fair share of business and leisure stays. I leave reviews to help hotels improve their standards and also to help my fellow travellers make the best travel decisions for themselves. I've stayed at luxury to mid-range properties around the world including recent stays at the Prince Gallery Tokyo, Ritz-Carlton Tokyo, Ritz-Carlton Toronto, JW Marriott Hong Kong. This review also follows a recent stay at the Prince Gallery Tokyo where the standards were exceptionally high. I haven't reviewed them yet but will do so shortly. Japan is known for its warm hospitality and careful attention to detail. At high-end hotels, they go over the top particularly to make your experience a unique one, so when you're paying $700+/night for the Ritz you expect high standards. Especially when every luxury hotelier in Tokyo has said the RC Osaka was just recently awarded its 5* My guest journey starts off rocky and torpedoes downhill. Check-In 1 - it's been raining in Osaka all day and we walked into the hotel from the outside. No one to greet us or take our luggage. Not a single person to be found. 2 - I'm soaking wet and struggling to find the check-in lobby. I must've seen 3 staff members look at me and not offer help or ask if I need any assistance. 3 - I finally find the check-in lobby where it's a giant zoo and RC staff directing traffic like its 5pm at Shibuya crossing. An absolute loud mess. I'm still soaking wet with my glasses and both pieces of luggage, and a staff member asks me if I'm checking in or checking out. What??? 0 attention to detail right there. Anyway, she directs me to wait in line. 4 - At the RC Tokyo & Prince Gallery Tokyo and any luxury hotel that operates like one (e.g., Four Seasons), takes your luggage and ask for your name. By the time you make it to check-in, they greet you by name and help you get settled in. If you book a room on the club floor, they ask if you'd like to check-in there privately. Yes I booked a Club Room, and so I waited about 10 minutes dripping wet before asking someone if I could please check-in via the Club Lounge. 5 - We're making our way to the Club Lounge, with the attendant dragging our luggage along the way which makes lots of noise. 6 - Finally check-in with no problems. The Room 7 - I understand that this is a Victorian-style property and some of the room and structure might be dated. But I can't believe that the bathtub is something from a Residence Inn or Courtyard Marriott. The shower is equally not up to par with the RC brand. 8 - Toiletries. I'm not sure if this is RC making a push for sustainability, but soap, shampoo, and conditioner are given to guests in large bottle format, again like at a Residence Inn or Courtyard Marriott, instead of small individual bottles. Not a big deal, but just not up to par with other luxury hotels or RC standards across Japan. What if someone spit in there? Back to the lounge