「Excellent Hotel, location and customer service are top notch,
Hotel staff and manager Rinat went above and beyond to make our stay enjoyable and fun.
Thank you!!!」
「The hotel is clean and pleasant, especially since it's exclusively for grown-ups - no children, so the atmosphere it very quiet. It's at the edge of the hotels area, furthest from the sea shore, but it still is within walking distance (even inn the heat of Eilat). The rooms are nice, the breakfast is excellent, the supper is very good, and all in all it was a positive experience. However, special requests made in advance were met with supposedly positive intentions, but with zero implementation. One of us is handicapped, so we asked for a non-slip mat in the shower. They said yes, of course, but never provided it. We also stated in advance we were celebrating a birthday - other hotels usually refer to it in some way (some go as far as cake and balloons) - here another zero. Also, parking space is limited; the only parking available is at a public lot, about a 5-minute walk away, currently on a badly broken and blocked sidewalk. I would have expected a hotel to provide some sort of a solution for a handicapped guest when they know it in advance. Well, expectations... (the manager I spoke to when we checked out promised to send an email with a discount for next time. As usual: positive intentions, zero implementation.)」
Great location !
The stuff are very polite and welcoming
We want particular to praise the guy in the front desk - I’m sorry we didn’t catch his name - but he is I think Russian.
Every time we asked him for help he was so nice and helpful although sometimes the lobby was very busy.
Please make sure he gets this compliment.