第比利斯設有 Spa 的飯店

酒店位置優越，員工殷勤，主動幫忙，10分貼心。早餐選擇多。9樓泳池及桑拿設施良好，以後會再入住。

可愛的酒店,但兩次收費還在等待退款 Labirint Pool是一家可愛的酒店。它很舒服,我真的很喜歡酒店本身。不幸的是,未解決的雙倍付款使我的整個住宿蒙上了陰影。 9月22日至24日入住,但我的Trip.com預訂顯示10月22–24,已經通過Trip.com支付了94美元,店主Zaza告訴我預訂日期有問題,讓我聯繫支持更改。 我花了大約三個小時來處理支持,試圖解決預訂問題,而不是享受我的假期。儘管我現有的付款,但業主堅持要我再次付款。我迫於壓力,不得不將額外的GEL 250轉移到格魯吉亞銀行卡 - 大約與我最初的付款相同。 我已完成所有退款請求,並遵循了所提供的每一條指令Trip.com,但Trip.com我未收到退款,Zaza也沒有退回額外付款。 這是完全不能接受的,一次入住付了兩次錢,還在花時間追自己的錢,這造成了經濟困難和不必要的壓力。 我要求Trip.com和Zaza立即解決這個,互相協調,退還重複支付,不應該一直提交請求,反覆要求退款。 酒店本身非常棒,但處理此付款問題和缺乏退款的情況令人深感失望。請及時退回重複付款,結束這種疲憊的情況。

對於電影愛好者來說，這是一家美得令人難以置信的酒店！地理位置優越，附近有很多景點，包括酒莊、斯坦巴酒店和其他熱門地點。從房間窗戶就能看到美麗的愛樂音樂廳。飯店內部裝潢別具一格，充滿復古氣息。 房間裡沒有熨斗，但飯店會把我的衣服拿走，熨好後送回來。電梯的裝飾風格是《駭客任務》：一部藍色，一部紅色。走廊貼滿了電影海報。唯一的缺點是床單太硬太挺，枕頭也不太舒服。房間裡沒有餐巾紙或其他小型盥洗用品，只有牙膏和牙刷。飯店提供香氛洗髮精和沐浴露。服務非常棒。早餐美味可口，種類豐富，雖然他們從未問過我住在哪個房間。 二樓（-2樓）設有水療中心、游泳池和兩間芬蘭桑拿。那裡有點悶，而且有很多紅色燈光，但一切都與電影主題相符；他們甚至還放映電影。 我愛上了阿菲沙，想再去一次。

說實話，比奧利度假村是我住過的最美麗、最寧靜、最奢華的地方之一。這裡的一切都超出了我的預期，我可以肯定地說，每次來格魯吉亞，這裡都將是我的首選。 這裡的氛圍無比放鬆，景色令人嘆為觀止，小木屋美麗舒適，設施齊全。從電器和設施到度假村整體的環保概念，每個細節都經過精心設計。 員工都非常棒——總是熱情友善、笑容滿面、樂於助人。食物美味可口，我尤其喜歡度假村內與大自然融為一體的氛圍。這裡甚至還有可愛的動物，包括羊駝和美麗的鳥類，這讓整個體驗更加獨特和特別。 這裡完美融合了奢華、舒適、自然和寧靜。我真的找不到任何不喜歡的地方。 這絕對是我體驗過的最好的度假村之一，以後每次來格魯吉亞，我都會再次光顧。 100/10。絕對出色。 🤍

酒店位置絕佳，出行非常方便，前台態度很好，給我們延遲了退房。房間很大，看出去景色很美，酒店有游泳池、健身房、咖啡吧等，最喜歡的是早餐，太豐盛啦，推薦推薦！

房間面積不大，但層高很高，所以空間感不錯。不會覺得小。一開始入住，給了206房間，特別特別吵。跑到樓下和前台説了，前台二話沒有，給出瞭解決方案。給我們換到303，靠內側的房間。服務這一塊沒得説。而且酒店工作人員，態度很好，英語也很流利。五星級的服務水平在線。另外，按金退的也很快。退房後12小時內就收到了。早餐一般。不過退房後入住了格魯吉亞其他城市的大酒店，對比之後發現他家早餐都算好的。建議增加一些亞洲遊客，尤其是中日韓的遊客喜愛的食物。早餐時間，發現大部分遊客也都是來自於這三個地方。這樣才能提高酒店的競爭力嘛。

地理位置優越，早餐美味，景色迷人！ ！ 泳池有點令人失望。 地理位置優越，方便探索週邊地區。 強烈推薦。附近的8000 Vintage很划算。

前台的姑娘很會聊天，幫我們升級了房型，本來看評論並沒有太多期盼，但是一進房間還是被這落地窗和城市景色給驚艷到了，都不想出門了，晚上的夜景也是很無敵，照片都是房間裏拍的。早餐也不錯，早餐廳的是在露台的景觀也好，很多小麻雀圍着轉等待機會。另外酒店大堂一側的亞洲餐廳味道真的很好，非常推薦！

Good and clean hotel, but the location is a few away from the city center.

Positive aspects: The hotel is newly opened, and the room itself is clean and well-maintained. Housekeeping is flawless – towels are changed daily, they are clean and in good condition. The bed is comfortable, Wi-Fi works reliably, and the climate control is adequate (neither stuffy nor too warm). The room is equipped with a TV, though the channel selection is limited (no movie channels such as TV1000). Standard amenities are provided: bottled water, slippers, and bathroom toiletries (mini-soap, shampoo, conditioner, and shower gel), although body lotion, toothbrush, and toothpaste were not available. Breakfast is quite basic, but all items are fresh. I would also like to acknowledge the staff member who quickly resolved an issue with a steamer – she was smiling, friendly, and efficient. 1. Check-in experience and guest information: Upon arrival, there was no warm welcome, no escort to the room, and no luggage assistance. No in-room information was provided regarding Wi-Fi access, hotel services, bar prices, or the schedule of the conference (timing and location). All of this had to be inquired about separately after check-in. Additionally, the front desk had difficulty locating my reservation, which caused unnecessary delay. I stayed at this hotel to attend a conference that lasted from early morning until late evening. Unfortunately, instead of a good rest, I had a terrible experience that completely ruined my stay. 2/ Security issue (a nightmare at night): At around 3 a.m., while I was fast asleep before an important day, strangers walked into my room without any prior notice – they opened the door with their own key card. They were just as shocked to see me as I was to see them. Imagine waking up to find unknown people in your private space. Not only is this a serious breach of security and privacy, but a little while later I was woken up again – this time by a receptionist who came to personally apologize for the earlier intrusion. Instead of handling this in the morning or at least calling first, they woke me up a second time. I couldn't fall back asleep afterwards, and I had to get up very early. 3/ Staff response (dismissive and unhelpful): In the morning, I went to the front desk to ask how this could have happened and what the hotel was willing to offer as compensation for my ruined sleep and emotional distress. The female receptionist gave me a cold, cynical reply: ”We already apologized to you – what more do you want?” and ”You didn't sleep? That's your problem. We said sorry.” This attitude is completely unacceptable in the hospitality industry. She made no effort to understand the situation, offered no solution (be it a discount, a complimentary service, or even basic human empathy). For them, a formal ”sorry” seems to be a free pass for any mistake. Conclusion: This hotel cannot guarantee the most basic things – your safety and a good night's sleep. And the staff clearly don't know how to handle guest complaints except with arrogance and indifference. You cannot get back the sleep you lost at 3 a.m., and the feeling of insecurity stayed with me for the rest of my stay. I cannot recommend this hotel to business travelers or tourists alike. If you value your peace of mind, decent service, and actual safety – look elsewhere. Apologies don't replace quality rest, and the staff attitude here is truly disappointing.