韋斯特菲爾德歡朋飯店(Hampton Inn Westfield)

Because of the pet friendly policy, i spent the night in allergic reaction to the pet dander that was still in there from the previous night. i was told by the front desk that there aren't any designated non pet friendly rooms. i slept horribly. It seems as though the hotel should clearly state that all rooms have had animals in them. The room smelled like cleaner when we entered, probably to get the animal smell out. Overall I was completely dissatisfied. The window didn't open and the fan circulation couldnt be set for constant.

We paid an exorbitant rate for a room for a 2 night stay, but this was our only option as we needed to stay in Westfield, MA. This was not a last minute reservation. We arrived at the property at 9pm and were put in Rm. 116-- which is literally steps from the lobby and you can see into the breakfast room. After we were made to sign a 'quiet agreement' that said quiet hours were after 10pm (we've stayed here before and never signed such an agreement), we were put in this room that not only could you hear all lobby noise, but it also is RIGHT ON TOP OF the ELEVATOR MOTOR, which became extremely obvious after we had turned off the TV for the evening and were trying to sleep. When I finally went out to complain, I was offered a room on the 3rd floor away from the elevator-- sadly it was after midnight and my daughter had fallen asleep-- I wish I could have said the same! So why in the world would be placed in this room if there were OTHER ROOMS AVAILABLE????

I was very disappointed by this hotel. The rooms were dirty and the a/c didn’t work. The breakfast however was very plentiful and good. I would not stay here again

Run down, FILTHY, terrible location. Would not stay again. If we could have cancelled our stay we would have, we didn’t realize at the time of booking that there were other options - although not as close - but more convenient and not in a run down, sketchy area to the venue we would be visiting. Stained sheets, filthy bedspreads, mold in showers, dirty bathrooms and stale smelling towels. The only upside was the friendly front desk staff and snacks.

The receptionist was really nice and helpful. The cleanliness of the room on the otherhand was unacceptable. This was the first time I've ever had an issue at the Hampton Inn.

The most expensive hotel we stayed at and it was dirty. Foul language appeared on the shower door. Not funny. It means it was not cleaned. My husband walked barefoot over the rug and into the shower and the bottom of his feet were filthy.

Room smells like an ask tray. Don’t stay here.

Overall, we enjoyed a wonderful stay! The only critique I would have would be that there was quite a bit of noise coming from other rooms, both by other guests until 2 am and by cleaning staff two hours before checkout. But the breakfast was pretty good, parking was easy, and the pool was lovely!

We like this Hampton Inn in Westfield, Ma because it is close to my son's house. Also this Hampton is always clean and the staff are helpful with our requests for more towels or any other problem we have. The room was spacious and was clean . The breakfast was enough variety to please everyone in my group.