Morningstar Buoy Haus Beach Resort at Frenchman's Reef, Autograph Collection

This booking is a total rip-off from the beginning to end. 1.Make sure you have free cancelation because you will surely use it. 2. Just know that there are extensive hidden fees including paying for paddle boarding, scuba diving, etc whether you use them or not all guest are required to pay at the end amongst other things. 3.Customer Service was horrific from beginning to end starting with long check in wait times without any acknowledgement also don't expect them to initially fill you in on the astronomical fees that they tack on in the end.Also, upon finding out they placed me on a ground level floor facing all the foot traffic opposite of any ocean or scenic views, I was promised a room change the following day which never happened for the duration of my stay. 4. Room service surprisingly came to my room at 8pm inquiring about service which was bizarre. 5.Food is insanely expensive including room servic delivery. I paid almost $50 for a small sized pizza at the low end restaurant.Free Breakfast which was listed upon booking as well as on my receipt was anything but free so be where.They told me upon checkout it is only $80 but there is nowhere stating that information. One hostess at Salt shack told me it would would be a 20minute wait for breakfast or I can try a buffet upstairs but after walking in the hotsun upstairs there was no buffet or restaurant and so the 20 minute wait continued. 6.Overall hiddeen fees were were astronomical.This is a 2star rating at best.i hate that I chose this place for my stay it was a total rip off!

Great resort, location on the water staff very friendly.

inconsistent service in restaurants and hotel staff

What a gorgeous property! The beach was amazing, our room felt like we were floating on the sea and the staff was beyond gracious and attentive.

I loved everything about this property it was definitely a home away from home. The staff was amazing super nice and made us feel so welcomed attended to all our needs. The food was really good as well. I definitely recommend this place. I can’t wait to come back.

The staff is incredibly friendly and go out of their way to make your stay amazing. Shout out to the transportation supervisor Ms. Freeman, she went above and beyond to find a fruit that I had 40 years ago on the island and get me some. The property is very clean and the beach is awesome. Will definitely be coming back.