薩默塞特豪斯精品餐廳飯店

We only stayed 1 night. Cannot praise this hotel enough. Arrived early to be told our room was ready. Super room. Cooked breakfast was just enough. Most of all the staff, of which there seemed to be lots, were friendly and attentive. Would not hesitate to book again and recommend to anyone travelling to Portsmouth.

We had a lovely stay here for our Anniversary. My husband advises me that Mia was very helpful with the room booking. The room was gorgeous and comfortable with a lovely big bath. The area was very quiet, which we didn’t really expect, and it was a a couple of minutes from the sea front. Breakfast was delicious, and staff were very friendly and helpful, whilst being very busy. A parking space was booked, so there was no problem with parking. We will definitely be returning.

Our stay here was ok but we feel there are just a couple of things where it falls short of the 'Luxury Boutique' label and makes it a wee bit overpriced. We were able to park fairly near to the hotel in one of the residential streets and were given a resident's parking permit, which is good for city accommodation. The breakfast menu is wide and varied. The food is good and the staff friendly. Breakfast is not served on site but is literally just across the road. The room was ok, but it is here that the Somerset does not quite reach the 'luxury boutique' claim. The room isn't massive but is clean and has enough space to not feel cramped. The bed is comfortable and the linen clean. The towels could do with replacing as they are not the thick, soft luxury you would expect for a £165 a night room. The coffee would benefit from an upgrade and the television is on the small side for a luxury room. The bathroom is small but nicely done and has a large, powerful shower - tick. Unfortunately, the toiletries were so watery that they just didn't do the job and we had to buy our own - not what you expect from luxury boutique accommodation. Our stay here wasn't 'bad' by any means but we feel that charging 'luxury boutique' prices, then everything in the room should meet 'luxury boutique' standards. We are fully aware that Portsmouth is a city and tourist destination so hotels might be more expensive, but so is Edinburgh guests pay a lot less for a lot more. We would pay £120 -130 for this room but £165 has left us feeling a bit short-changed to be honest.

Possibly the worst boutique hotel I have EVER stayed in. We were on the first floor and the noise is almost unbearable above us. The night comings and goings were almost tolerable but then during the day I needed to stay in the room for a few hours to get work done and I couldn't. The banging, stomping and slamming of doors from the housekeeping staff was nothing I have ever experienced before. Terrible. The drain in the shower did not actually drain. The shower flooded the bathroom every time we used it. The drain in the sink was so noisy you could not hear yourself thing. The place is dirty by any standards and the fabric chairs in the room were so unclean I could not even bring myself to sit in them. By far the worst boutique hotel expeience I have ever had. The need to do a LOT better or drop "boutique" from their name. Immediately. A total let down. Do not stay here. There are plenty of other options in this city I wish I would have explored before booking this place.

Beautiful building, fab room, lovely staff, great food, definitely recommend! Short stroll to the beach and 20 mins walk into town. Great breakfast with plenty of veggie and vegetarian options, fab evening meal too. Will definitely return!

Nice hotel, friendly staff, excellent breakfast, and conveniently located one street from the beach and 5-10 min into the bar and restaurant district. Free parking permit on the street nearby. We stayed just one night to visit Portsmouth but we definitivly come back when we are around next time.