Homewood Suites by Hilton-紹辛頓

The hotel doesn’t offer room service for dining or a proper restaurant. so we have to go out and buy our own dinner. And there were few fast food choices only. The room is huge.

very good, and have a lot of food to choose, The breakfast is very rich, including Mexican burritos

Wonderful stay My family and I stayed here for a night. We loved the size of the room and amenities. The front desk staff were welcoming and friendly. There was a social night with nachos, and also complimentary breakfast. I have no complaints and would definitely come again.

What was suppose to be a relaxing hoilday getaway ended up being a total disaster. Book this hotel for the amenities to use the heated pool and gym. The pool was not heated absolutely freezing . Spoke to the front desk was told that the pool was heated however due to the cold outside it was effecting the temperature. Christmas Eve at 5:30 am was awaken by fire alarm going off. My husband and I had to evaluate the hotel in the freezing cold and sit in our car while the fire department arrived. There was no fire. However, a water pipe burst in the main lobby. The ceiling falling down water everywhere had no access to any of the amenities to the hotel during our stay the pool is now officially out of order. Called ******* for a refund was hung up on called back got a rep whole promised a refund put me on hold for an hour while he said he was processing my refund. Never came back on the line. Called ******* 11 times kept getting disconnected. Also called the Manager at the hilton property have yet to receive a call back . Super Stessful ruined the whole hoilday experience. The only good thing was the cleaning staff very friendly really hard workers.

Utilizing messages to inform staff of any needs or issues was excellent and extremely effective. Thank you in advance

Nice accommodations for the price point. Will choose to stay at these locations when I travel.