This is by far the worst hotel. The rooms, halls and laundry room are always dirty, with no housekeeping. Rooms are barely functional and barely attended to, with multiple rooms that don’t have the amenities listed or things like the microwave not working, bed not made, overhead light not working, towel rack falling off, urine on toilets, and bed bugs in the beds. Management is combative and unprofessional. When informed, management insinuates that I brought bed bugs with me and I should be satisfied with paying for subpar service. I have seen firsthand management cursing out staff and trying to argue and potentially fight guest that speak up about unhappiness. They are only interested in taking your money without providing service worth half the price, which isn’t much, and will charge your card for more than the room is priced at and without your permission. This was a nightmare
不錯
113 評價