JJohnRLovely hotel, beautiful grounds. Feels like you're well outside Southampton but are only 15 mins away. (Daughter in Uni there)
Room was nice, we had exec but this isn't worth it to me. It only gives you a better coffee machine and we weren't in the room enough to use it. Save the £20.
No lifts so cases up to the third floor was a bit of a pain. If you're waiting for a ferry and have lots of cases then this could be an issue. We saw a few people struggle with this.
Breakfast was good, staff very friendly. We didn't eat there in the evening, burgers and chips sort of menu but the nearby pub, Chilworth Arms was really good.
The pool is great, small (16m) but very nice with jacuzzi, steam and sauna. Towels provided. Staff very friendly. Pool surrounding has quite slippery tiles though. Leisure facility is a bit away from the hotel, only 300 hundred meters from the hotel front but enough to need an umbrella if raining.
All in all, a good value pleasant hotel. Much cheaper than Leonardo's in Soton and still close to Uni etc.
訪訪客用戶I checked in at 3pm and the air conditioner did not work it was like a warm hairdryer. The temperature was 28c inside the room it was very hot a heat wave that day. I went down stairs and the reception was empty. I had to wait for 15 mins then
some one called raman eventually turned up and was uninterested to say the least. She told me that it could be controlled from behind the bar or something
like that but that is not true. I had to ask again 3 hours later this time she got some boy to come out from behind the bar to claim he had a control of all the
air conditioners in the hotel. Why the lies, after emailing trip .com they admitted the AC was faulty and I moved to another room. It was trip.com who helped me not the disinterested staff why didnt they move me the first time. Not impressed.