靠近南安普敦Goldsmiths（West Quay）的飯店

這家酒店價廉物美，前台服務很好，給房間做了升級，兩個大床的。房間寬敞，服務很好。因為第二天的火車票時間較晚，去詢問可否晚點退房。前台給的時間很寬裕，沒有到點催人走。酒店離火車站有點距離，行李少可以步行穿過公園到火車站。行李多可以打車，車費不貴。

My wife booked this via *********** for an overnight stay before we left for our cruise. On arrival we were greeted by a foreign lady who didn’t speak much English. We explained who we were and she went and got us a key but then said we had to pay an extra £20 for our young son. We asked why and she could not explain so asked us to call the owner as it was her instructions. We spoke with the lady who owned the place who was quite arrogant and again her English was not that good. She advised that she was boarding a flight in 15mins and we needed to pay £40 cash or leave. We explained it was only £20 so why was it now £40 she said as there was x3 people we had only booked for one person. We explained that we had accidentally booked the family room for one person but this was corrected and we had a confirmation email from ***********. She said they never updated her so we would have to contact them or pay up. We said we would call them as I was on the phone to *********** the lady who gave us the key came to the room and told us she was instructed to take the key back. Literally a few minutes after getting off the phone to the owner. We were then told to speak with the owner again who re-iterated we paid or left. We asked about the £100 we paid via *********** and she refused to refund this saying we had to contact them. We advised we would call the police as this appeared to be a scam. But she just said leave or pay. I then got onto *********** who confirmed the booking was made initially for three people but then amended and they would call the owner but she refused to answer. In the end we had a young child and we’re unlikely to find something else so we paid and stayed the night. The room was basic and clean and the beds were comfortable but there was loud music and a dog barking all night. On looking out the window there was gangs of people hanging around making us nervous as we had all our cases in the car parked outside. I would not recommend this place and it was such a downer to the start of our holiday. I have contacted Booking .com and have also noted similar practices with the owner doing this to other people. Book at your own peril!

非常好的酒店。它離市中心郵輪碼頭很近,火車站也不遠。房間大小不錯,它擁有您所需要的一切。喜歡我們的陽台,可以看到海港景色。浴室寬敞,淋浴很棒(水壓很大),暖氣地板也很好。房間裏有一個Nexpresso咖啡機(包括迷你冰箱裏的牛奶)對我來說是一個加分。Gin 和雪莉也是一個不錯的接觸。這是我們結婚紀念日,歡迎飲料在早餐時是一個驚喜!早上退房時值班經理迎接我們,我們對我們的賬單有一些問題,她耐心地解釋了,根本沒有問題。然後她帶我們看了一些房間,因爲我們想預訂遊輪回來的住宿,我們訂了一個套房,我丈夫喜歡洗澡和淋浴。對不起,我不記得經理的名字,我們感謝所有工作人員友好又專業。我們在海港酒店住得很開心,很樂意推薦

While all the other hotels at Southampton were very expensive during our stay, The Swan Inn was only 90£ for a room with an on suite shower. We usually stay at big chain hotels so weren’t sure what we’ll get, but decided to give it a shot and don’t regret it! The rooms have everything you need and a great TV, very quiet (especially considering the location), and the owner is absolutely lovely. Thanks a lot to her. We’ll come back if we are in Southampton again.

我們根據評論選擇了這家酒店....真是個大錯誤。是的,這個地方是中心,停車位很多,但就其本身而言!我們預訂了一個房間,與我們兩歲的孩子一起入住,以便能夠很好地進入百事可樂世界,房間很小而且很擁擠。我們問是否有更大的房間可以被告知我們在一個家庭房間裏,而且它們都是如此大小。牆壁是紙薄的,可能不如在大廳裏上下每個門都有門。電視很小,房間裏的二維碼不行。我們去餐廳吃飯,食物價格過高,看上去很糟糕。這個地方擠滿了人,桌子沒有打掃乾淨,孩子們到處跑來跑去。酒吧裏擠滿了等待點菜的人。我們很快看了菜單,看到一個帶有豆子、奶酪和沙拉的夾克土豆的價格是14英鎊。所以我們在其他地方吃了。我們睡得很好,淋浴很好,很強大。今天早上我們去吃了包含在住宿價格中的早餐。。。。我去過一些地方,但我的天啊,我一生中從未經歷過這樣的事情!這是自助服務,但我們覺得這絕對是免費的。幾乎沒有任何桌子可用,上面還有髒盤子等,食物和果汁等都用完了。這裏的人太多了。完全混亂。絕對不推薦,也不會回來。

不得不等很长时间才能办理入住手续，接待员很不屑一顾。房间还可以，但没什么令人兴奋的，浴缸的四周有黑色的痕迹。

我們在Paultons公園度假期間住在這裏。有一些較近的酒店，但選擇它一次是因為它看起來更現代，更乾淨，評論更好。當我們到達時，房間不適合我們的家人。我已經提前打電話確認要求，但沒有滿足這些要求，這有點令人沮喪，但是接待處的安東尼奧很可愛。他是如此友善，以至於對我們誠實，因為房間太小了。 Veronika接待時讓我有些生氣，當時他當時正與一個單獨的客戶打交道，但顯然正看着Antonio的肩膀，然後說我要再付30歐元才能住一個更大的房間-我問為什麼我要d進行了相應的預訂，但該酒店未達到我的要求。她說我會好心的，並堅持20年！ ！她非常自高，我認為這是一項賺錢的活動。安東尼奧推翻了，併為孩子們分配了一個寬敞的房間。搬運工托尼（Tony）也很可愛，可以立即將嬰兒床帶到我們的房間，非常友好和風度翩翩。如今，良好的服務已經走了很長一段路，所以要對安東尼奧和托尼表示肯定的感謝和讚賞。床還不錯，空調設備很吵，房間有點暗，但除此之外，到處都很乾凈。第二天早上的早餐服務生真是太慘了，但是我們衹是忽略了這一點。早餐很棒，最好的是我在酒店住了一段時間。優質的香腸和不錯的選擇。我們會再次入住！

雖然美隆谷高爾夫球場很棒,但是酒店、食物和服務都離它很遠!從哪裏開始...我們一行12人,在迷你旅行1晚,晚餐牀和早餐。我們到達了,在美麗的梅恩球場打了18個洞,在一年的那個時候,我們無法錯失它。然後,在辦理入住手續時,我們被粗魯地催促確認電子郵件,因爲他們沒有我們的預訂記錄,此時,負責人不在,所以我們不得不等待,然後才允許我們入住我們的房間,我們沒時間洗澡換衣服吃飯前。從這裏沒有更好的...晚餐被解釋,我們有自助餐...,我們小組幾個人被跟蹤後,我們不得不查一下自助餐的半路,然後被告知把食物從盤子裏拿下來放回去!這個粗魯的人跟着我們所有的團隊,仔細地觀察我們放在盤子裏的東西,而其他羣體則利用了優勢,把盤子裝滿了,什麼也沒說!幸運的是,他品嚐的食物就像上週的自助餐一樣,很可能幫了我們一把。所以,在早餐上,一天中最重要的一餐,是7-10am提供的,或者說我們被錯誤地告訴了!我們組的一個,大約上午9點20分下來,以爲他還有好多時間,粗魯地告訴早餐已經吃完了。在設法弄到一些殘片後,他問他是否可以喝杯咖啡,當他被告知NO並要求離開...al時,他繼續這樣做,而另外20個人都坐在他身邊吃早餐...他肯定已經被委曲給了。清楚的誤解?這導致我們到接待處投訴管理層的待遇,我們在那裏非常簡單。完全無法接受,儘管有令人驚歎的高爾夫球場,我們不會再來這裏了,強烈敦促其他人也不要這樣做!

優越的地理位置，距離歷史中心衹有幾分鐘的步行路程。房間有點陳舊，沒有彈簧，但是很乾凈，有一張舒適的床。不是 一個您想花太多時間的房間，因為它很基本並且沒有任何特徵。 我們吃了頓豐盛的早餐，可欣賞花園美景。 總而言之，一條很好的p 0花邊可以過夜，但是隔壁是溫徹斯特市中心，而不是一個您希望一整天放鬆的地方。