住宿方回覆: Dear Guest,Thank you so much for your lovely feedback! We’re delighted to hear that you enjoyed your stay with us and found the room facilities convenient and comfortable. It’s wonderful to know our location and nearby dining options made your visit even easier. Your kind words truly mean a lot to our team. We hope to have the pleasure of welcoming you back again soon for another great stay!Kind Regards,Punthill South Yarra.
M285440****
一室公寓
入住於 2025 年 8 月
家庭出遊
1 則評論
10/10
超棒
發布於 2025 年 10 月 2 日
交通方便,出門就是火車站,出門就有中餐和白人餐,酒店衞生,餐具齊全,非常滿意
住宿方回覆: Thank you very much for your wonderful feedback. We’re delighted to hear that you enjoyed our convenient location, the nearby dining options, and the cleanliness and amenities of our apartments. We’re so pleased you had a satisfying stay and look forward to welcoming you again soon.
住宿方回覆: 親愛的客人, 感謝您分享您最近入住的回饋。感謝您對飯店便利的位置以及附近火車軌道的干擾最小化的正面評價。對於您所經歷的服務和清潔方面的失誤,我們深表歉意。得知清潔工作沒有達到您的期望並且淋浴間存在問題,這令人感到沮喪。請放心,我們將與我們的客房服務團隊解決這些問題,以確保將來達到更高的標準。對於窗簾、便利設施和餐具洗滌劑給您帶來的不便,我們也深表歉意。您的意見已被記錄下來,我們將努力改進我們服務的這些方面。您的回饋非常寶貴,我們感謝您的理解。如果您決定再次入住我們飯店,我們將致力於為您提供更滿意的體驗。謹致問候,Punthill South Yarra Grand
This hotel is perfectly placed to explore the areas around South Yarra. The train station is a few minutes walk away at the top of the road on Toorak Road, with the CBD being only 2 stops away. It is just as easy to access other lovely areas around, such as Prahran Market, Brighton (famous beach huts) and many others. Staff at the hotel are very helpful and pleasant with nothing being too much trouble. The room was extremely comfortable with all amenities needed to make our stay comfortable. The bed was huge and extremely comfortable. There were facilities we didn't use, such as a gym.
翻譯
訪客用戶
一室公寓
入住於 2025 年 9 月
獨自出遊
33 則評論
10/10
超棒
發布於 2025 年 10 月 26 日
房間很棒,客服服務也很好!床很舒服,我喜歡陽台的景色。
原文以 Google 翻譯
住宿方回覆: 尊敬的賓客,非常感謝您的好評。我們很高興得知您入住愉快,房間和服務都符合您的期望。得知您覺得床很舒適,也欣賞到了陽台的美麗景色,我們感到非常欣慰——我們希望每位賓客都能體驗到這些舒適放鬆的時刻。您的回饋對我們團隊意義重大,我們真誠地期待您下次光臨,再次享受愉快的入住體驗。此致,Punthill South Yarra。