墨爾本南碼頭諾富特飯店的照片

住宿方回覆: Dear guests, Thank you very much for choosing to stay at my hotel and giving your detailed feedback.We are glad that you are satisfied with our room and cleanliness and enjoy our hotel. Cleanliness and room comfort are one of our most important aspects and we are honored to receive your recognition. However, we noticed that you had an unpleasant experience with the attitude of the breakfast waiter, for which we are deeply sorry. We will follow up on this matter to ensure that our service team can provide the service quality consistent with the usual high standards of Novotel Melbourne Southbank. Finally, we are also glad that you appreciate the hotel's location, which is indeed in a prime location, directly connected to the Melbourne Convention and Exhibition Center (MCEC) and across the street from the Southbank DFO shopping center, providing great convenience for guests.Sincerely look forward to your coming again! I wish you a good mood every day.Novotel Melbourne South Wharf Team

住宿方回覆: Dear Gongzhuqingshoukuan,Thank you for your review. We are sorry to hear our breakfast standards were not up to your standards, we will review our current offering and look at ways to improve in this area.Thank you again for your comments and we hope you will allow us another opportunity to better serve you in the near future.Kind regards,Novotel Team

住宿方回覆: 親愛的賓客，您好！非常感謝您選擇入住我的酒店並作出詳細的反饋！我們很高興得知您對入住體驗感到滿意。我們希望您有機會體驗我們酒店的獨特優勢——與南岸DFO購物中心直接相對，方便您盡情享受購物的樂趣。真誠期待您的再次光臨！祝您天天好心情！Novotel Melbourne South Wharf Team

住宿方回覆: 尊敬的賓客，您好！感謝您對我們酒店的信賴與選擇！我們很高興得知您對酒店的新穎程度和清潔衞生狀況感到滿意。您提到的對面的DFO商場確實為客人提供了便利的購物體驗，很榮幸您能享受到。酒店的地理位置也為您的出行提供了便利，緊鄰雅拉河畔，讓您能輕鬆體驗墨爾本的自然美景。本酒店全體員工熱切期待您的再次光臨！祝您生活愉快，闔家歡樂！Novotel Melbourne South Wharf Team

住宿方回覆: 感謝您選擇入住墨爾本南碼頭諾富特酒店，我們很高興得知您住得愉快，並期待再次歡迎您。

住宿方回覆: 感謝您選擇入住墨爾本南碼頭諾富特酒店，我們很高興得知您住得愉快，並期待再次歡迎您。

住宿方回覆: Dear Guest, Thank you for this great review.We are thrilled to hear that your stay with us left a positive impression.We are delighted that you appreciated the pristine condition of our rooms and found our front desk staff to be accommodating and kind. It is also wonderful to know that our prime location, directly across from the South Wharf DFO Shopping Centre and with direct access to the Melbourne Convention & Exhibition Centre, contributed to the enjoyment of your visit.We look forward to welcoming you back soon. Kind regards,Novotel Melbourne South Wharf Team

住宿方回覆: Dear Syamil, Thank you very much for this kind review of your recent stay.We do our best to ensure that guests feel welcome and it is very rewarding to read that you enjoyed your stay and appreciated the quality of our services.We look forward to seeing you again soon.Best regards,Novotel Melbourne South Wharf Team

住宿方回覆: 親愛的MooKulika， 感謝您對我們酒店的評論。您的一天提供了一個令人滿意的開始。我們的團隊非常自豪能夠提供卓越的服務，並確保我們的客人有多種食物選擇，包括點菜菜單，為您提供更加量身定制的早餐體驗。墊有問題。客人的舒適度至關重要，對於由此給您入住期間帶來的任何不便，我們深表歉意。中心為您的遊覽提供無與倫比的便利。我們的高級客房可欣賞到迷人的城市天際線全景，這確實是一個亮點，我們希望為您的住宿增添樂趣。祝一切順利。