Esmeralda
2021 年 11 月 29 日
The service was not good. The man tending the front was not rude but did not provide the items as needed. My son needed a blanket and he said there were no more. That was not true, minutes later I went down to the front desk again for deodorizer and passed by a room that had a rolling bed with a blanket and sheets waiting for them. Why i was told that, who knows. The smell was horrific. The carpet stenches and the overall cleanliness is terrible. If it wasn’t that we flew in so late, we would not have stayed. We slept with the window open and the deodorizer was miraculously provided. Although I was asked to go get it. The only reason it was brought to my room is because the front desk couldn’t reach my room, the phone did not work.
翻譯