南普萊恩菲爾德設有游泳池的飯店

Check in Fri evening. Check out Sat noon. Pros: -Check out is at noon -Location is very accessible -There is a restaurant on the first floor of the hotel so you do not have to leave the premises if you do not have to. -The front of the building and the lobby look presentable. Cons: -My TV only had 7 stations (local over the channel stations only) even though the guide lists dozens of channels. I contacted the front desk on Sat morning to let them know, I was told the maintenance guy does not come in until 09:30. I was told he would come take a look at it when he arrived. 10:20 still no response or maintenance guy. I called again. I was offered to be moved from room 254 to 154. I told the lady I will prefer a room on any floor except the first floor. I was told no other room will be available until after 1pm when the rooms have been checked out and cleaned. I then told them I would take room 154, that when I was told that the TV issue was not ”really a maintenance or TV issue, it had to do with their cable provider” and they can not guarantee that I will be able to watch more channels in any other room. I was too shocked to even give them a response. -The carpets in the hallways are filthy with visible dirt and bleach marks ( I have many pictures). They also have a strong musky smell to them. -One of the elevators worked perfectly but the 2nd elevator really smells like something died in there. Just sad. -The only floors with ice machines are floors 2 and 4. -Plot twist- both ice machines on floors 2 and 4 were not working! -The best looking part of the hotel is the front and the lobby, everything else is dilapidated. - I overheard a lady asking why she was told she had to pay for breakfast when it is advertised that breakfast was included, someone was explaining to her that breakfast was included if you paid for breakfast with your reservation. I do not even know what that means but I never ate breakfast there. I was so disappointed about my stay that on my way out, I had to tell the ladies at the front desk that the management really needs to do better. It appears no one cares, they just care about booking rooms and not updating or cleaning the hotel.

我們從來沒有對入住漢普頓酒店感到失望,而南普萊恩菲爾德的位置繼續保持這一趨勢。工作人員非常好,樂於助人,真誠。他們非常友好,詢問您的住宿和活動等。房間大小合適,浴室有很多櫃檯空間,淋浴的水壓很好。我們有點擔心在接待處附近的一樓,但走廊裏真的沒有任何噪音。肯定有高速公路噪音,但真的還不錯。包含的早餐很棒 - 你自己做的華夫餅很棒,總是有很多其他選擇。自助餐的工作人員也超級好。健身房設置不錯,我們沒有使用游泳池,因爲它在外面,但夏天入住看起來不錯。我很高興看到連鎖從一次性瓶子切換到洗髮水和護髮素等東西。現在,如果他們能找到一種方法來擺脫房間裏咖啡/茶站的所有額外包裝,那將是美妙的。這個連鎖店在質量,服務和人員配置方面是如此一致,我強烈推薦這個位置。