太浩湖萬豪公寓俱樂部大飯店

Everything is great! We love the pool.

Room service fine; front desk not fine; valet parking absolutely bad; Charged for valet for full stay automatically when I only used just the 1st day Tried to resolve at checkout when I found out - front desk person could not resolve it Promised to resolve and send email Never heard and my credit card was charged

The place is beautiful but never was we told that the property is owned by individuals that can kick you out of the room if they decide to show up. We were told we had to move rooms during the middle of our stay. It was inconvenient and you have no room till there is one for you to go to. Wouldn’t recommend because of the inconvenience. It must happen often too because we were not the only ones in the lobby with this issue.

They have downgraded lots of the little things. No longer roll away beds. No cookies at checkin. No longer beverage or food service by the pool. It’s a nice place but they have cut back.

There were a lot of people and only one hot tub was working. On our last night (thank goodness} we were awoken at 4:00 am with the hammering that was taking place right outside our windows as they were putting up the carnival rides!! We were quite surprised to awake to find a Ferris wheel that we could almost reach out and touch just out of our kitchen window! If we get back to Tahoe at this time of year, we will know to ask for a room away from the front of the property, other than the early wake up all was good.

Increíble y espaciosa habitación, muy agradable hotel!, solo que check in es muy tarde y check out demasiado temprano y no te da tiempo de hacer nada, además no hay ni una máquina dispensadora de refrescos o algo similar y las tienditas cierran temprano!, el valer parking es lento por tanta gente k sale a la misma hora y nadie te ayuda con las maletas