南格拉德史通飯店式公寓(South Gladstone Motel)

Nice facilities nice room freshly painted and very clean staff super helpful and friendly highly recommend staying here value for money also a friendly stay for our two cats.

The room i was in is two small doesnt have a kitchen sink to do dishes so had to use bathroom sink.. The light from out the back came into the room and kept us awake most of the night. And the hot water needs attention.

Upon arrival of our 4 night stay with my 3 children , our accommodation dates were incorrect , I had already payed the full amount 4 weeks prior to this. First night other guests had a party which was very loud, swearing was heard, we all had no.slerp, my kids didnt feel safe to stay. Tv in bedroom didnt wirk took 1 day to get it fixed, wifi password didnt work on first day.

The room was a good size cabin, the lady was friendly on arrival. In the cabin though we found a bag full of takeaway food, shoved in microwave, first sign the cabin wasn’t cleaned properly. The bathrooms weren’t clean, there was only a 1/4 of a roll of toilet paper for 5 people. The information book was so sticky. Beds were very hard and no spare pillows of blankets.

The motel had no record and no room for us at the motel. They had to send us to a sister motel 5 minutes away. Disappointing. The second place what not nice . They gave us a blanket that smelt like dogs. Was going to go somewhere else nicer but we had already paid and would be a pain to try to get our money back. So thanks for the stuff up wotif. !!!!!

Not like the pictures unfortunately, it’s a run down motel and overpriced.. aircon didn’t work. It’s anlso an unsafe area and no secure parking.. people drinking and walking around at 10pm when we walked our dogs and 4am.. assuming they’re about all night.

The only not so good thing is they don't have WiFi, the room is small but how much room do you need to sleep. Very clean and air conditioning was cold, good night sleep, will stay again.

Best place to stay at in Gladstone customer service was great !!! Very clean !! Shower was great and hot bed was like staying in the Hilton

Firstly the on site manager was amazing. Her customer service was exceptional and her demeanour. The motel itself is terrible. The pool is green and mouldy. It seems people live there. My neighbours were swearing and arguing. My first room was like something out of a horror movie. There was no aircon. Extension cords running all over the place. No cover on the ironing board. And so forth. I was given a different room because of the air conditioning not working. The next room was better but still very trashy. The curtains didn’t hang up properly and offer any privacy as all the hooks were broken. The kitchen blind had layers of dust and food on it. The pool was unusable. And there were no wifi even though I believe ( I could be wrong) it was advertised. It seems people from very low socioeconomic status reside there permanently and their were children crying and couples arguing and swearing. ******* I believe that you need to verify these properties more thoroughly. This is my second time booking through ******* and both times I have not been impressed. But this time was dreadful in relation to amenities and the environment. Again the on-site management was absolutely spectacular and her problem solving skills and hospitality was impeccable. The property itself though I’m sorry it’s just trash