花園大道區自治市鄰近莫塞爾港郵政樹的飯店

I want to start by saying that my low review has nothing to do with the game drive or the accommodations, but instead the management and their inability to provide a solution to a problem that was their own fault. I booked this stay for my girlfriend’s birthday 6 months ago. (Her birthday was never acknowledged during our stay here by the way). In my package, I booked and paid for a 90 minute massage for the 2 of us. When we arrived to Gondwana, we asked about our spa treatments, but we were told by management they did not have us booked. They told us there was change in their booking system during July 2023 when we booked, and they had never transferred our spa reservation over, although they still had confirmation of our purchase. We asked for a resolution because we had been looking forward to these spa treatments. They offered us 60 minute massages during our afternoon game drive, which we obviously didn’t want to miss (plus the package I bought included 90 minute massages, not 60 minutes). The only other solution that was offered was for one of us to receive a massage on the morning of check out—Also not a good solution. We asked if there was any other compensation that we could receive for the inconvenience, but we were only offered a refund for the spa treatments. What makes all of this so frustrating is that they admitted this issue was their own fault when they failed to transfer our reservation in the booking system, but due to a lack of resolution, it felt like it was our fault for being uninformed and unprepared. We chose Gondwana because we heard it was the most prestigious game reserve in all of the Cape, but the lack of care for an inconvenience in our travels that was their fault has left us extremely disappointed. For a place of this caliber, they could do more than just offer a “sorry.” This is a very expensive stay, and you would think that would equate to caring about the guest, but it doesn’t. I want to mention that our game drive guide, Ruan has been nothing short of incredible. We’ve loved every minute of our game drives, along with the service at the restaurant and the luggage and housekeeping crew. But that is their job, to provide excellent service, and management should be held to the same standard. Unfortunately, with the lack of care of our reservation from management, what could have been a once in a lifetime time experience is left feeling flat.

莫塞爾灣很棒的飯店！我們沒有意識到莫塞爾灣是一個繁忙的商業港口，但酒店提供了：一個漂亮的房間，舒適的床，充足的空間和一個漂亮的休息區，配有小廚房！我們可以看到海港的美景，受到熱情的歡迎並被帶到我們的房間。飯店很好，我們最後在附近的餐廳吃晚餐：Cafe Gannet。它擠滿了人，我們知道為什麼——很棒的食物和服務！儘管作為“花園大道”的一部分，莫塞爾灣本身對我們來說有點令人失望，但酒店非常棒。

Ok. Lots to say! We booked a 9am drive and arrived at the dirt road into the reserve with 40 minutes to spare. The road said closed! So we used google maps and information on their website and found another entrance for the lodges. So we drove for 40 minutes thinking we would just make it. But we couldn’t access the site there! So we went into the lodge reception and they called ahead and rebooked us on the 1pm and said they had reserved a table for us in the restaurant. And they told us to ignore the road closed sign! So another 40 minute drive back only to find the table reservation was not for anything complimentary! They could have emailed us to advise us to ignore the road closed sign but didn’t. The manager could barely apologise for what he called a minor inconvenience! To us, that was a stressful 90 minutes of extra driving! We had already filled in the online indemnity form- but they wanted a paper copy despite them saying in the on line form ‘save the trees’. To add insult to injury, the manager said he would come back to us about something complimentary but never did. We then went on the drive, got stuck in a mud ditch and had to wait for an alternative vehicle, which was filthy and uncomfortable compared to the first vehicle. Overall a memorable day for the wrong reasons. At least we saw some incredible animals.

對於想要捕捉莫塞爾貝城市風采的旅客來說，酒吧T尼克旅館是一個理想的選擇。莫塞爾貝機場位於距離該飯店大約8km的地方。著名的景點House of Maria、莫塞爾港郵政樹和迪亞斯航海博物館均可步行很短距離到達。去著名景點Fort Mulligan，您只需搭乘出租車很方便到達。客房內的所有設施都是經過精心的考慮和安排，包括房內保險箱和空調，滿足您入住需求的同時又能增添家的溫馨感。服務人員會提前為您準備好電熱水壺和瓶裝水，以滿足您的飲水需求。倘若您在忙碌的一天後想在自己的客房內放鬆，提供吹風機的客房浴室是不錯的選擇。飯店設有酒吧，您可在這裡放鬆身心，享受貼心的服務。旅客想要在自己的房間邊聽音樂邊享受美食，只需呼叫送餐服務。除此之外，我們還為您精心蒐集了周邊的餐飲訊息，The London Bus Fish & Chip Company（The London Bus Fish & Chip Company）（海鮮）、Punjabi Kitchen（Punjabi Kitchen）（其他）和Veronique's Coffee Shop期待著您的光顧。飯店提供的休閒設施，旨在為旅客營造多姿多彩、奢華完美的住宿體驗。多國語言工作人員的服務，將為您消除在異國的語言障礙。

對於想要捕捉莫塞爾貝城市風采的旅客來說，水上碼頭賓館是一個理想的選擇。飯店地理位置優越，駕車至莫塞爾貝機場僅需8km 。旅客們會發現House of Maria、莫塞爾港郵政樹和迪亞斯航海博物館距離飯店都不遠。遊客如果想去附近的旅遊景點遊玩，Fort Mulligan距離飯店大約4km車程。客房內的所有設施都是經過精心的考慮和安排，包括房內保險箱和空調，滿足您入住需求的同時又能增添家的溫馨感。服務人員會提前為您準備好電熱水壺和咖啡壺/茶壺，以滿足您的飲水需求。倘若您在忙碌的一天後想在自己的客房內放鬆，提供吹風機的客房浴室是不錯的選擇。優美的環境，再搭配上細緻周到的服務，飯店的休閒區定能滿足您的品質需求。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。

不論是商務還是休閒旅客，八鐘山旅館都能讓您的莫塞爾貝之行變得更加美好而難忘。最近的機場是莫塞爾貝機場，從飯店出發大約25km距離。Botlierskop Private Game Reserve位於幾步之遙的地方。飯店對客房的裝飾十分考究，每間設施齊全的客房都配備有熨衣設備和房內保險箱。有飲水需求的旅客，飯店還為您提供了電熱水壺和咖啡壺/茶壺。除此之外，配備有吹風機的浴室是您消除一天疲勞的好地方。在餘暇時間，可以選擇去飯店的酒吧喝上一杯飲料，驅走所有的疲憊。貼心的送餐服務可以滿足那些喜歡在私人場合進餐的旅客。倘若您覺得飯店的餐飲服務無法滿足您的需求，附近的Boerqi Bistro at Ruiterbos Farm stall（咖啡店）不妨可以試試。旅客可以在閒暇時間去飯店的休閒區，提升健康幸福感。飯店設有會議廳，為旅客提供高品質的商務服務。飯店會為旅客提供便捷的禮賓服務。

不論是商務還是休閒旅客，惠豪斯哈特伯斯飯店都能讓您的哈滕博斯之行變得更加美好而難忘。飯店距離莫塞爾貝機場僅有6km。在該地區觀光很容易，Nkonzo Wildlife Research、Janine Iron and Washing Museum和ATKV’s Hartenbos Museum都在飯店附近。Fort Mulligan位於飯店大約4km。飯店對客房的裝飾十分考究，每間設施齊全的客房都配備有衣櫃/衣櫥。有飲水需求的旅客，飯店還為您提供了電熱水壺。飯店提供的體育和休閒設施，旨在為旅客營造多姿多彩的住宿體驗。工作人員可根據旅客需要安排接機服務。

飯店地理位置優越，駕車至喬治機場僅需6km 。旅客們可以發現Herolds Bay 到飯店只有很短的距離。飯店為您在客房內配備了熨衣設備、房內保險箱和衣櫃/衣櫥，所有入住的顧客均可便捷的使用。服務人員會提前為您準備好電熱水壺和咖啡壺/茶壺，以滿足您的飲水需求。倘若您在忙碌的一天後想在自己的客房內放鬆，提供吹風機的客房浴室是不錯的選擇。優美的環境，再搭配上細緻周到的服務，飯店的休閒區定能滿足您的品質需求。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。

對於想要捕捉達納灣城市風采的旅客來說，阿姆澤博馬基裡旅館是一個理想的選擇。從飯店很方便到達莫塞爾貝機場，僅有5km距離。您只需驅車一會，即可方便的到達許多當地著名的旅遊景點包括ReedValley和The Surfer Kids。客房內的所有設施都是經過精心的考慮和安排，房內保險箱在滿足您入住需求的同時又能增添家的溫馨感。服務人員會提前為您準備好咖啡壺/茶壺，以滿足您的飲水需求。倘若您在忙碌的一天後想在自己的客房內放鬆，提供吹風機的客房浴室是不錯的選擇。貼心的送餐服務可以滿足那些喜歡在私人場合進餐的旅客。除此之外，我們還為您精心蒐集了周邊的餐飲訊息，The Admirals Buffet（其他）、Mugg and Bean（其他）和Traveller's Lounge（燒烤）期待著您的光顧。在漫長的一天結束後，遊客可以在足浴進行放鬆，可大大提升您對飯店的滿意度。飯店設有24小時櫃檯諮詢服務，為下榻至此的您提供最貼心的行程安排。

一對年輕夫婦經營的享有美景的房子