Sailrock South Caicos

Durante a nossa estadia no Sailrock South Caicos, fomos surpreendidos por uma situação de saúde inesperada com o meu marido. Num momento particularmente delicado, o que poderia ter sido uma experiência traumática foi, graças à dedicação e humanidade de toda a equipa, transformado num verdadeiro exemplo de hospitalidade e cuidado. Gostaria de deixar um agradecimento muito especial à Leny e à Kiki, que nos acompanharam incansavelmente — desde a ida ao centro de saúde, à farmácia, à consulta médica, até à aquisição da medicação — sempre com um sorriso, empatia e enorme disponibilidade. Igualmente extraordinários foram a Katherine, o Earl e o Ruperto, cuja presença constante, atenção aos detalhes e generosidade genuína marcaram profundamente a nossa experiência. Cada pedido, gosto ou necessidade foi atendido de forma pronta e sempre com um espírito caloroso. Aproveito também para felicitar a gestão do Sailrock, em especial o Sir André Boersma, pelo excelente critério no recrutamento. Enquanto empresária, não poderia deixar de reconhecer que adoraria contar com profissionais como estes na minha própria equipa. Apesar do imprevisto, regressamos com o coração cheio — não só pela beleza do local, mas sobretudo pelo exemplo de humanidade e profissionalismo que tivemos o privilégio de vivenciar. Gratidão profunda a toda a equipa. Que a vida vos recompense com saúde, felicidade e o reconhecimento que merecem.

Not sure where to start! So I’ll start from the very beginning… our room rate included a 15 min flight from Providenciales to South Caicos which Sailrock booked and coordinated for us. What a cool experience! A tiny plane with 12-15 rows max, half empty. We watched the pilot the whole way over pristine blue waters. After landing in their old airport (wasn’t much other than a warehouse, the brand new airport nextdoor was up and running when we left!!) , Francis was there with waters to drive us to the hotel. The ride was about 15 minutes on an unpaved sandy road. It felt very remote without much around other than some salt pools. We were greeted by Harvey and given an introduction to the property as well as a welcome drink. Check in was a breeze - we sat on a couch sipping a coconut cocktail staring at the blue water while our own personal attendant checked us in. No waiting, she was waiting for us upon arrival to the great house. We were then given a private tour of the property amenities and our room. That night was bonfire night so dinner was being served on the beach. The sunset was absolutely magical that evening. Everyone was amazing at the property, but the people who stood out most were 1) Juni - she works in the shop and knew our names from the very first introduction (a particularly hard last name at that, and she nailed it every time!) she knew our 6 day itinerary by heart (amazing) and was so kind the entire trip.. I was amazed at how we’d casually run into Juni or Putra and they would effortlessly prepare us for our next day of activities, without any of it feeling planned, rehearsed or forced; yet they always got us all the information we needed without formalities like checking-in or having to call ahead of time 2) Putra - he helped to coordinate some special anniversary activities for my husband and I. After our private boat/snorkel trip with Captain Tim (a must), he whisked our conch shells away to be cleaned and wrapped so we could take them home 3) Driver Francis - he was on the quiet side but when we told him we hadn’t seen flamingos yet he made it his personal mission for us to see them… Overall, the property is quietly decorated, there are no flashy, over the top, or gaudy structures or materials on site. It’s pretty minimalistic with calming and natural tones. We never saw the spa as the couples massage and mani/pedi were done in the room. This was a nice touch, although I do prefer a pedi in a massage chair with my feet in water. There is the main great house where most of the rooms are, which is where breakfast and dinner are often served. In the same general area is the gym and shop, as well as the bike rental. The shop has snacks, drinks, small necessities and some great souvenirs. It’s a 5-7 min walk to the beach where lunch is served, really not a bad walk at all, but you can also take a ride on a golf cart/ atv if you prefer it. Down at the beach, they’ve got paddle boards, clear kayaks, regular kayaks, and the hobi

My husband and I spent 10 days there: 5 days in a two bedroom ridge top condo, 5 days in a two bedroom beachfront villa. We wanted to try both for future reference. We are not spring chickens, 60s and 70s. We are very active, not the sit on the beach types. We have traveled over 40 years throughout the Caribbean. A couple of things. First, if you have any mobility issues, forget it. There are lots of steps and walkways with uneven ground, no elevators. Even a beachfront villa will present a challenge. You have to walk or ride to all meals. Second, if you like to get around, you have to bike, or try to catch one of the buggies. We were pretty frustrated because I don't bike due to a previous horrible bike accident. We were stuck calling a buggie or walking and it's a long very hot walk up and down hills to the cove. We're used to having our own car and went a bit stir crazy with lack of options. Options for snorkeling, car rental, etc, ridiculously expensive. Third. You'd better have WhatsApp ap. We didn't, big pain since all staff interactions happen using it. We were stuck with ye old telephone and felt ancient. Accommodations were top notch. Loved both the ridge-top and the villa. Ridge-top nice breeze and view on porch. Villa nice small pool and ocean view. You'd be happy with either, it comes down to price and preference. Service is excellent. We loved all the folks, a shout out to Nideep, Earl, and Mon, and all the others. Could ask for nicer, helpful people. Food, pretty good, not exceptional. Somewhat uneven. True foodies might gripe a bit. They were very accommodating about special requests. We have some food restrictions. Price for food was reasonable we thought. Loved eating at the great house. The cove not so much. Ok, so. Stuff we like to do is swim, snorkel, kayak. The Atlantic side was actually our favorite side, it wasn't too rough and not much seaweed the first few days. Snorkeling was pretty good, lots of seagrass, sporadic fish, including an ALBINO stingray! Baracudda will follow you around but nothing to worry about. There is a reef WAY offshore but hard to see and easy to miss. We went with a local who knew where it was. Water temperature perfect, good swimming, really liked it. The Cove, where you have to go to lunch, we actually hated. Most people like it. The water is so shallow (2 feet or so) except in one small area, you can hardly swim without your arms hitting the bottom. It's hot hot hot, the water is hot, the sea floor is muddy rather than sandy. Nothing much to see in the water. Very short beach. You can kayak and paddle board. There's a bar and food. They have two nights a week where dinner is served there instead of the great house. They have a Bonfire with s'mores for dessert. Thought that was ill conceived with 90 plus degree heat index while there. We had room service for lunch and dinner a couple of times because we couldn't stand the heat at the cove. Whi

Everything exceeded our expectations. The flight over was stunning. We were welcomed with open arms by Harvey with a smile we won't forget. Upon arrival, we were greeted by more warm and smiling staff. Our room was gorgeous and cleaned to perfection every day. The food was outstanding. The view of the ocean and the beach area is stunning. Something you can not miss is the snorkeling and Kayaking adventures. Our butler Monhu (Mon), cared for us the entire stay. He is an exceptional human being. The whole staff was kind and friendly, with huge smiles. To name a few, Mo, Putra, Tikiera Ben, and Captain Tim. We want to thank many more staff, but we don't have their names. This property is a unique, special, one-of-a-kind place we will not forget and look forward to returning. Thank you for creating memories that will stay will us forever.

Especular! Paraíso. Lugar especular. Um paraíso. Hotel sensacional com staff prestativa e simpátoca. Massagem maravilhosa.

My adult daughter and I just spent 5 wonderful nights at Sailrock South Caicos, and we would like to thank the team for an amazing experience. First, some lessons learned. We highly recommend taking the direct flight from Miami to XSC, as the immigration line took all of 10 minutes! You can easily travel with a carryon bag, as you only need swimwear, flip flops/sandals without heels, coverups, and shorts/tops/sundress for all meals and activities. They provide L’Occitane bath products, wash cloths, loofas, dental kits etc. They also provide “Off” in the room for the mosquitos and no-see-ums, and we strongly advise using this if you’ll be out early in the morning or later in the evening. Bring sunscreen and a hat for the beach/pool, as the sun is intense. The television and WiFi worked great - we had an oceanview ridge room and had a balcony that wrapped the entire room. The ocean breeze on the balcony was perfect after a long day at the beach. We also thought that the food and beverages were well done, and appreciated the daily change in the dinner menu. Everything was very fresh and made to order. That said, I could eat the calamari and crunchy chicken wrap with fries for lunch every single day! Best calamari I’ve eaten anywhere. Lobster season started August 1st, and the grilled lobster was outstanding! We did the mixology class with Mario - super fun. He was engaging and entertaining and my daughter enjoyed every drink he made. 1 with the “devil’s fire” was incredibly strong, which ended in a lot of laughs for us and the team! We also did a bonefishing lesson with Mr. G - also super fun and instructive. Saw several sharks, jellyfish (not poisonous or stinging), starfish, mullets, barracudas, turtles. One morning on the ocean side, from our balcony we saw whales breaching. We didn’t visit the beach on the Oceanside, as the sargassum was really bad - nothing they can do about that. The sea side beach is very shallow for what looks like miles out. We paddle boarded and could actually stand up if we wanted. We also had really good spa treatments in open air spa bungalows (expensive, but good services). Now for the team - Mr. Frances who picked us up/dropped us at the South Caicos airport, Mervin Joseph who checked us in and showed us to our room, Katherine at The Cove, Korril, Ruperto, Alden, Kevin, Mario, the others in the restaurant, and the buggy drivers - they all were AMAZING. Kind. Efficient. Paid attention to our preferences. And just flat out friendly. Additionally, General Manager Mr. Andre Boersma greeted every guest at dinner and checked on us several times. He also had chicken masala added to the dinner menu after speaking with my daughter - she said it’s the best she’s ever eaten. The chefs were simply GREAT. We enjoyed everything we ate, and the portion sizes were huge. Oh! And nightly turndown service came with a small box of cookies, brownies, banana bread, etc - sooo good!! This is a place to chill. I mean CHILL. There were some