克魯斯伯恩哈姆比奇斯飯店(Burnham Beeches Hotel)

理想的工作場所，乾淨，附近有食物

總的來說，房間很可愛 - 一個漂亮舒適的起居區，房間裡的所有設施都正確且存在，床很可愛而且舒適！ 房間對我來說有點冷，但床上鋪著可愛的厚羽絨被，所以睡得溫暖又安穩。對我來說唯一的問題是牆上有一些磨損痕跡，本來可以擦掉的，但除此之外，沒有什麼可抱怨的！工作人員很友好，樂於助人，早餐很美味，有很多選擇，儘管我們直到早餐結束前 15 分鐘才下樓。 一定會再入住

我的房間在抵達酒店後升級了，這真是一個驚喜。 退房時間是上午 11 點，但客房服務人員在 9 點 30 分敲了我的門，然後在上午 10 點再次敲門。我解釋說我很快就會退房，他們似乎很驚訝。我以為客房服務員會知道哪些房間正在退房，所以不需要提前敲門。我覺得我應該趕緊離開我的房間。

Hotel was in a nice location, we were only staying over night so did not try the facilities, however the door of the toilet in the room was such a tight fit that it did not open or close easily. Although it said wifi was free , there was absolutely no connection in the room . This maybe because this is a very old manor building. Also the television was not sorted correctly . BBC1 waas channel 56 and other channels equally random.

太可怕了。我預訂的房間不是我得到的。酒店正在舉辦兩場婚禮，他們無法應對那裡的客人數量，因此超額預訂了酒店。我被帶進一個角落的殘障通道室。絕對不是我升級的家庭房！接待處毫無用處，也無法提供協助。我被告知他們已經超額預訂了，酒店無能為力。另一對夫婦早上 10 點到達，被打發回去，下午 3.30 他們仍然無法辦理入住。門外已經排起了長隊。接待員驚得滿頭大汗。我被迫等了 20 分鐘，經理卻沒有來。我要求退款並尋找另一家酒店。她說請等經理。我問為什麼？他能幫我整理房間嗎？她說不，但他可以跟我說話。我無處可去，無法留下來，因為他們沒有我幾週前預訂並付款的房間。當我追************時，我卻一事無成。他們沒有回應，切斷了我的聯繫，而且似乎無法簡單地為我提供他們無法提供的服務退款！

The hotels exterior is a little tired. When checking in there was confusion that I needed to pay £250, even though I had already pre paid the room. My parents got extra charges on their bill also which weren’t correct. We stayed in a superior suite which was lovely and spacious. The bathroom was a real highlight. The staff kindly left a birthday card and a display of rose petals and towel swans which was really thoughtful. The treatments we booked were very good. The restaurant was okay, the wine arrived very warm (like mulled wine) which was a shame. Overall I was very pleased with the room and the stay. It’s £15 for a late check out.

I enjoyed the stay, the staff were helpful & friendly- always on hand, room was very good, clean & well appointed 👍 I ate in the restaurant & the food was very good & well prepared Nice bar & again the staff were helpful & friendly

This is a lovely place. The room was comfortable and clean with a nice large shower. Would have been even better to have had a bath but can’t complain. The pool is small but clean and it was quiet (on a Tuesday afternoon) also lovely jacuzzi and sauna. Gym again is small but wasn’t busy. Would definitely stay again when I’m in the area.

Hotel okay. In need of a facelift throughout looks a bit tired. Staff was great and professional. Breakfast needs a little more TLC.