布裡斯托爾飯店

A classic hotel with views to die for, exemplary service and a hint of holding onto a time gone by. This was our second visit to Hotel Bristol, the first in 2007 as a couple, and our return in August with our two teenagers. In that period of time many things are unchanged, and here lies the charm of this hotel (and maybe its Achilles heal at some point in time). The hotel is incredibly well kept and maintained with quality finishes in the public areas (marble everywhere), and an abundance of artwork throughout the hotel, which has clearly been collected over many years. It is quite a traditional hotel and service - gents need to wear full length trousers at dinner- no exceptions. Although I failed to remember this on our second visit, it is in my view positive sign of where the hotel wants to maintain its standards. And at dinner and throughout all dining this shines through in the exemplary service provided by all the staff-who do so with such a smile and an obvious pride in this trade we so rarely see back here in the UK. Our room was modern and spacious and very comfortable. We did however experience poor acoustic performance between rooms which is a shame. Pay the extra and get a sea view room. But if the budget cannot stretch you have it from the dining room, the pool and the upper terrace. All at the top levels of the hotel. These must be the best views in Sorrento! So back to my point re lost in time and nostalgia. In my view the hotel needs to broaden its experience by also offering a little more contemporary amenities. For example, the hotel evening bar is very ‘traditional’ and with a limited external balcony space. But the hotel has a fabulous rooftop terrace that is totally un-used in the evenings. A small bar there so guests can have a more open-air drinking experience would be fantastic! And maybe accompanied by a little ‘modern’ background music? Our teenagers loved it. The pool and the views and the food was all they needed. They are mid to late teens- so can entertain themselves. There were no tots at this hotel during our visit and no extensive specific amenities for much younger children beyond a mini golf in the garden higher behind the pool. No inflatables allowed in the pool- again a rule I agree with. Would we return? Definitely! Could the hotel improve? A little bit to our tastes. If I could I’d give 4.5 stars but it’s easily rounded up to a 5. And lastly a big big thank you to all the staff at Bristol who helped make our holiday and stay there amazing!

Simply amazing experience from start to finish. We stayed for our 25th wedding anniversary and the hotel staff could not do enough for us. We had beautiful suite with a huge balcony and stunning views of the Bay of Naples and Mount Vesuvius. On arrival they had put champagne and cakes in our room which we were really grateful for. The hotel is huge but spotless, the staff work so hard to make everything just perfect and they were always so friendly and helpful. Breakfast was lovely and had everything you would expect with the added bonus of breathtaking views. The pool area was relaxing with comfortable sun beds and plenty of sunshine or shade depending on what you prefer. The terrace restaurant was perfect for a light lunch at very reasonable prices. The walk down to the harbour where there were lots of fish restaurants was easy and took no more than 10 minutes. Similarly the town was a 10 minute walk away and there were countless restaurant, bars and shops to enjoy. We did a tour to Pompeii and Herculaneum which we loved and the tour guide was knowledgeable and entertaining. Our only complaint - and it’s not a complaint - is that it was so hot on the day we went so was a bit uncomfortable at times. All in all our time in Sorrento was perfect and we will definitely be back to the Hotel Bristol- thanks so much for looking after us :-)