巴塞羅瑪雅克羅尼爾飯店 - 全包式

I sent in a request and a few questions and the resort never responded. They tried answering the questions after i arrived and didnt grant me my request for 2 double beds as they cannot accommodate the request. Bc they over book rooms apparently with families of 4 or more. Reservations are a nightmare, you are lucky if you get even 2 in a week and if you want a specific restaurant its only what they tell you is available, so you might have to choose your last choice. One review mentioned when you walk by the dinners you can see half the restaurant is empty, so you are forced to eat at the buffet bc thats the only option. The buffet food is the worst food. Almost everything is so over cooked and dry. Definitely the worst food ive experienced at any vacation to all inclusives, cruises etc in the last 18 year (No bugs or flys) just not good at all. Entertainment is similar, shows at night. Also almost everything comes with cost. If you are traveling with kids be prepared to pay alot of extras for the mall area. Even Put put, cost if you dont go early enough. They told me about $12 per person after 7. We came back from xel ha 2 nights before we left and the roo. Smelled like sewage and there were a massive amout of small kinda nats on the bed and throughout the room. When i tried getting it resolved it was almost as if the front desk was trying to keep us in there. Maintance could tell me there was some infestation in the air-condition but wasnt sure where the smell came from

Me gustó que todos los servicios estaban muy cerca, el personal fue muy amable. Pero me gustaría que hubiera más personal de recepción, a pesar de haber 3 personas solo una era la única que estaba trabajando, las demás personas se iban a la parte de atrás y no sé que hacían. El único chico que atendía se veía muy apresurado y no me pudieron explicar bien como era el recinto, me hubiera gustado que me dieran un mapa. La playa estaba muy bonita, pero es una lastima que hubiera tanto sargazo.

Lo único la tina estuvo tapiada y se reportó , nunca acudieron , además de que cualquier cosa teníamos que ir hasta recepción por que el teléfono no servía

Me cambiaron de hotel sin avisa, tuve en contacto con expidia por chat y me dijeron que me pasaron a otro hotel en mejor rango cuando no fue asi.

Todo me gustó, pero el mantenimiento al baño fue horrible

Todo excelente