馬羅馬查佈雷飯店

Pasamos tres días festejando aniversario de bodas y recibimos el mejor servicio en un lugar realmente espectacular. La playa limpia y probablemente una de las más bonitas de la Riviera Maya. Las villas son muy amplias y con una decoración muy bonita y agradable. La comida inmejorable con platillos que solo se encuentran en los mejores restaurantes del mundo. Lo mejor sin duda alguna el servicio cálido y amable de todo el personal. En pocas palabras un paraíso.

Regresamos fascinadas!!! Una experiencia absolutamente deliciosa y revitalizadora!!!! Las Villas son Divinas, El Spa es una Absoluta Belleza enmedio de la Selva! Los desayunos espectaculares y el Servicio es aún lo mejor! El Bu ul restaurante mencionado por la Estrella Michelin está delicioso! Sabores nuevos a explorar y junto con El maridaje es digno de ser disfrutado. Todo El Hotel es una belleza! Pequeño, Elegante y con una playa Hermosísima. Que Alegría que existan lugares como estos para Nutrirse de Belleza , Buena Comida y Excelso Servicio! Estoy lista para regresar pronto!

Nous avons passé des vacances inoubliables dans cet hôtel paradisiaque situé directement sur la plage, avec une piscine magnifique qui invitait à se détendre en famille. Le personnel était aux petits soins et nous a fait sentir comme chez nous. Le restaurant de l'hôtel offrait une cuisine délicieuse, avec des spécialités mexicaines et japonaises au bar. Je recommande vivement cet hôtel à tous ceux qui cherchent un endroit pour se reposer en famille et profiter du soleil et de la mer.

We stayed at Chablé Maroma over New Year’s, expecting a luxurious and relaxing 5-star experience, but unfortunately, the reality fell far short of this standard. While the staff were consistently friendly and tried their best, the overall service did not meet the expectations of a high-end hotel. The rooms were a major disappointment. They are dark and situated in buildings with one room stacked above the other, leading to significant noise from the rooms above—far from the tranquil and relaxing ambiance one hopes for. Privacy was also an issue, as the pathways run very close to the rooms, contributing to both noise and a lack of seclusion. Although the rooms appeared clean at first glance, there were spider webs under the bathroom vanity, and the bed linens did not smell fresh. Additionally, the decor felt cold and impersonal, missing the warm and inviting touch you’d expect from a hotel of this caliber. The dining experience was another letdown. We attended the New Year’s Eve dinner, which was described as a grand celebration but turned out to be underwhelming. The evening began with a cocktail party, which we anticipated would include lively music, creative drinks, and small bites. Instead, it was just an ordinary bar experience with average bites being passed around. The Maya ceremony that followed was pleasant but very brief. The dinner itself—a three-course meal served in a tent on the beach—was incredibly basic, with uninspired and poorly executed food. Despite the live band and DJ trying to set the mood, the evening lacked energy and felt quite boring. We also dined at the hotel’s Bu’ul restaurant, where the experience was equally disappointing. The service was painfully slow, taking over 30 minutes just to order drinks, and the food—particularly the meat—was poorly cooked and of low quality. We spent three and a half hours at the restaurant and left deeply unsatisfied. The Kaban restaurant, where we had lunch, fared slightly better, but the food was still far from refined or memorable. The hotel facilities were similarly underwhelming. The pool and beach are beautiful, but beach service was slow, and we often had to wait a long time to place an order. The concierge service was another sore point; when we asked for restaurant recommendations outside the hotel, they could not provide a single suggestion and instead directed us to OpenTable—something we could easily have done ourselves. Turn-down service was often forgotten, and we had to remind them several times. Finally, on our last morning, I planned to use the gym but found it closed without any explanation. The gym itself is outdated and quite small, which was disappointing. There were also issues with wine service—bottles were often not served at the correct temperature, and overall attention to detail in this regard was lacking. In comparison, our previous stay at Chablé Yucatán was a world apart, offering a truly refined and luxurious experience. Chablé Maroma, unfortunately,

Lugar y servicio extraordinario La mejor playa de Ribera Maya sin duda los cuartos extraordinarios amplios limpios con muy buena decoracion la comida muy muy buena el Gimnasio muy completo el Spa buenisimo el lugar lo completa que esta y su gente muy buena los restaurantes y el bar preciosos lo mejor el servicio

Este fin de semana fue nuestra primera visita a Chable Maroma, sabia que seria bello y con excelencia en el servicio, sin embargo cada espacio del hotel y cada persona que nos atendio, supero por mucho lo que habia imaginado. La habitacion es de ensueño, cada detalle tan estrategicamente diseñado y en comunión con la naturaleza, la piscina de la habitación y la ducha fueron mis espacios favoritos, disfrutas de tu habitacion y a la vez te encuentras en contacto directo con la selva. La playa, WoW !!! No he visto una igual. Simplemente impresionante. En el Spa hicimos uso del circuito de hidroterapia, muy relajante y bellas instalaciones, lo que mas me encanto es que esta en el exterior inmerso con la naturaleza. El personal de todas las areas, fueron calidos, amables, sonrientes, realmente un servicio sorprendente. Gracias, Gracias !!!! Definitivamente instalaciones inigualables y servicio de atencion realmente bello. Felicidades por el cariño y la atencion que brindan en todos sus espacios y servicios.