索非亞Swimming Complex Spartak附近住宿

他們的服務員非常友好，還懂超多，這個價位，值！酒店的房間超大（就美國標準來説，很奢侈了）。餐廳和spa都很棒，他們還有很讚的機場接送服務。酒店位於市中心，基本上可以步行去索菲亞所有必去的地方。除此之外，你還可以到處走走，看看周圍的名人紀念匾。

Senza dubbio hotel di alto livello, ubicato in centro a breve distanza da tutte le(poche) attrazioni turistiche della capitale della Bulgaria. Bagno piccino rispetto allo standard ma stanza adeguata e lussuosa. Unico grandissimo problema il check-in. Dalle 12 è stato consentito alle 13.30, con grandissimo disagio per tutti noi arrivati dall'Italia alle 11

我們一進門,就受到一個穿制服的人的歡迎,他歡迎我們來到旅館,把我們帶到接待處,照看我們的行李,後來被送到我們的房間。接待處的女士對我們很有禮貌和效率,因此,從一開始,我們就意識到我們是一家經營良好的五星級酒店,擁有專業和樂於助人的員工。我們的臥室裝飾得很時尚,灰色的涼爽,有兩張寬大的牀,一個全景窗戶,可以看到維託沙山,大理石浴室大小適中,配備了現代配件和一個可愛的散步淋浴。我們預訂了俱樂部房,對新開的俱樂部休息室沒有失望。下午提供茶點,然後從6-8下午開始“快樂一小時”。我們發現這項服務非常出色,員工們熱衷於幫助,並在晚上喝了飲料和吃了一系列誘人的美食。在歐洲餐館裏,早餐也很出色,自助餐有很多烹飪和冷菜,還有煮的菜餚,如煎蛋卷和雞蛋。最後一點要提到我們發現總禮賓部主任託多爾·戈拉奇洛夫斯基對我們預訂餐廳和指導我們到索非亞一些值得注意的景點最有幫助:他很棒。洲際酒店真的是一流的酒店,我們會毫不猶豫地再次入住這裏感謝所有讓我們留下難忘的遊客

如果可以的話,我會給0-因爲酒店,因爲完全缺乏責任從管理,客戶體驗和客戶滿意度肯定是那些將繼續被酒店連鎖店全體員工誤解的字眼!總之,我爲來出差的外國人預訂了3間客房。客人週日晚間到達的不同時間,第二天早上,由於房間存在幾個問題,他們都想搬出去換酒店。來自兩層不同房間的所有客人的投訴是一樣的:1。熱水的問題-浴室的水有時是熱的,有時是冷的,洗澡很困難,冷水和熱水之間不斷變化,無法調節。前台人員確認爲一個問題。2.房間溫度很高所有客人都抱怨房間很熱,無法調節溫度。這也被確認爲酒店工作人員所知道的問題。互聯網連接不好客人是外國人,在酒店依靠互聯網,但不幸的是,幾乎不可能使用。客人們非常失望,即使在酒店裏呆了幾個小時(實際上不到12個小時),他們也不願意看前台提供的其他選擇,並想立即搬出去搬到另一家旅館。最有意思的是兩個月來酒店絕對沒有反饋,不管多少次嘗試聯繫他們,這樣客戶肯定贏不了

很晚到達時間checkin 服務人員態度很好 可以幫忙叫車 房間舒適乾淨 床很舒服 整體明亮乾淨 有陽台 早餐餐廳不錯

The hotel is clean, the location is VERY comfortable. ... NEARLY FROM THE CENTRE, METRO, AUTO, and ROAD VOGZALS. BREAKFAST TREATIES FOR SOFIA PRICES... And NOTHING special... Friends personal. The TOOL changes every day and sheds 2 bottles of water. There is a teapot in the rooms, the iron is provided for request.

I stayed here on two separate nights on either end of a 5 day trip to Varna. I chose the BW as it is right next to the train station. It is perfect for anyone looking to stay close to the trains. The airport is only a 25 min ride away on the subway. There are dining options and grocery stores close by. One weird thing happened when i stayed though, and this was why i gave 3 stars. When i arrived, i went right to bed as i had been traveling for about 15 hours. I was awoken to a staff member entering my room to fix a light. No warning, no time to put clothes on.... just came in. I was so tired i just let do his thing, but any other person may have been very disturbed by this. I could have been in the shower, or otherwise indisposed. Anyways, other than that, the stay was good.

Disappointment from beginning to the end. Our flight delay led and after a call to reception I was left waiting forthe shuttle with my luggage at the airport. After a hone call reception with attitude told me to wait and shuttle will come. Arrived took care of our luggage on my own and same receptionist just show me the direction of the lifts. Room clean, reasonable size with super small bed pretend g to be king bed. Check out was somehow better however could not compensate the checkdissaoointment neither the small uncomfortable bed. Awful service or more accurately no service at all. Won't use it or recommend it at all even is new relatively new facility

I missed my flight at sofia airport so had to book a hotel for one night. So I went for a mid range hotel. It was better than mid range. Lovely helpful staff on reception, an aceptable price with thier discount....paid 68 euros for a large kingsize bed with onsuite bathroom. Comfortable bed, fresh pillows (very snazzy cushions too) and a nice relaxing corner sofa, reasonable TV and every thing was realyl clean. Complimentary coffee and tea, which is not the norm in Bulgaria, nice and quiet, was lovely and warm. Actualyl a bit too warm and I couldnt turn the heating down so I had to sleep wit hte fridge open to cool off as aircon didnt work. THis was the only negative for me. They did an airport pickup, but not a drop off and this nearly stopped me booking, as they should have told me this at the begining, however they were saved by the fact the metro was 4 stops to the airport and cost me 1.60 leva, so about 70p. I picked up food from the little shops in the metro, as I hit a holiday so the restaurants close by were closed. A very lovely stay and Id go there again. AND they had these lovely drop lights near the bed as side lights, some veyr nice touches, clean crisp sheets, soft towels and nice soaps etc and they dont ask you to leave till 12 lunch time. My photo doesnt do the room justice

Our recent stay at Crowne Plaza Sofia was brilliant, thrilled to have stayed at this very impressive state-of-the-art, upscale hotel. Arriving into a stunning, airy, and free-flowing reception. The staff were so welcoming, friendly and spoke excellent English. Checked in by the shift leader he was extremely efficient, informative and professional. Allocated a King premium Lake view room, which was stylish, spacious, clean, well designed, and great to have an openable window. Received a box of Lindt chocolates and some Bulgarian natural honey as a welcome gift this was a charming gesture. Enjoyed a blissful nights sleep such a comfy bed with premium linen. A long work desk with chair, perfect lighting, mirrors and power outlets, also a very comfortable and relaxing chaise lounge. Opulent bathroom with separate bathtub and walk-in rainfall shower, cool and modern tilling, fabulous huge bathroom heated mirror with LED light, super soft towels and premium Apotheke Canvas toiletries. Plentiful room amenities, espresso machine and kettle, good minibar, complimentary mineral and sparkling water, plush bathrobes and slippers and an iron with ironing board. Exceptional spa facilities, lovely large indoor swimming pool, sauna, steam room, quality hot tub, but shame it was broken during our stay. Plenty of pool side loungers making a perfect spot to unwind in. The changing rooms were immaculately clean, well organised and contained more Apotheke toiletries. A disappointment was the club lounge, in terms of location it is isolated, and uninviting. Did not like visiting the club room, especially as I had to gate crash a wedding to gain access!! A windowless room although aesthetically pleasing certainly not a relaxing idyllic retreat, a bit claustrophobic. Our experience of the club lounge was unsatisfactory, as a discerning traveller I feel the location is wrong and felt a total a detachment from the hotels excellent atmosphere. Hoping this can be improved for a more enjoyable experience, I noticed the hotel has many flexible work spaces which would superbly host a club lounge, currently positioned along a corridor passing by meeting / conference / and ball rooms. I thought the offerings in the lounge were inadequate compared with other Crowne Plazas, throughout the day soft drinks, tea and coffee, and well presented fruit was available, but a some crisps and homemade biscuits would have of been nice. Poor drinks and canapés in the evening but nice light breakfast in the morning, pretty average facility not worth the extra. Excellent breakfast served in A PRIORI restaurant it offered a wide selection of food, really nice, fresh and tasty. Sleek stylish water dispenser with sparkling and still options, tasty coffee, divine croissants and the omelettes are amazing. Staff are fabulous could not be more helpful and friendly. You definitely must try their breakfast. This hotel has the Wow factor, the interior design is visually appealing and guest spaces