人氣博亞納大教堂飯店

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瀏覽用戶對索非亞飯店的評價

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地與人溫泉飯店

地與人溫泉飯店

3.6/512 評價
很好 值得信賴。
索非亞畫廊

索非亞畫廊

4.3/549 評價
Until now I had had good experience with MGallery hotels in just about every way so this one, while ok in general, was not brilliant and I think not that welcoming. To get into the car park was not easy as, even though I had asked how to, and we pressed the button a few times, I had to go back to reception as the receptionist had not bothered to respond as she was dealing with a lady who was apparently very tired and really need to check in immediately. I pointed out I was tired too and keen to check in. Imagine sitting outside in the car at a barrier like an ***** - hardly great service. Getting out was similar although it was another member of staff who failed to notice the bell, but that brings us back to that previous receptionist who I think was impatiently rude to him, as he was being trained and clearly not brilliantly. The rooms are ok. The theme seems to be pre-cast concrete. The restaurant was good in terms of food but the staff were not attentive.
阿斯托利亞大飯店

阿斯托利亞大飯店

4/520 評價
索非亞市中心
Fantastic refurbishment of what used to be a Soviet Era hotel. It was a pleasure to stay here
索非亞希爾頓飯店

索非亞希爾頓飯店

4.2/549 評價
因為會議原因，價格暴漲好多倍，但到對麪開會的確方便，在當地經濟狀況下算是不錯的酒店了，前台幫助叫出租很方便，自動貨幣轉換機匯率很高
亞特蘭堤克飯店

亞特蘭堤克飯店

4.4/512 評價
We stayed with two young children for 4 nights whilst we attended a wedding in Sofia. The hotel is in a quiet location with parking. The staff on arrival are friendly especially George he made us feel very welcome and helped with our luggage. We stayed in the family room. The room was nice big and spacious. It is in need of a few repairs and upgrades. The sofa is dipped in the middle, the corners of the bathroom are grubby, the bath has jets that need gutting and the door to the balcony is hanging off and doesn’t close properly which is a safety concern. Breakfast is simple and not a lot was out although hot food is made at your request and room service is available. The breakfast staff were lovely. A young man called Alex was very impressive, polite and diligent. Such an asset to the company to have staff like Alex. An incident with the cleaner ruined our time here. We returned to our room to get ready for the wedding that we went to Sofia for to find the cleaners had turned the room upside down. They had pulled the sofa out and the larger lady with short hair yelled at us because there were crumbs from our children eating biscuits. She was very rude and refused to leave so that we could get ready. This made us late for the wedding. And it left us feeling unwelcome and uncomfortable. My husband complained. And it was explained to us that they just want us to keep the room tidy. It was tidy there were just a few biscuit crumbs on the sofa and floor. We paid for house keeping and it was unreasonable of the cleaners to expect to clean already clean rooms. The fact that we were shouted out by the cleaner is outrageous. The lady with the short hair is a liability. You cannot shout and be rude to guests over crumbs on the floor and sofa. I don’t want to penalise the rest of the team for one hostile cleaner. The rest of the staff were wonderful, friendly and accommodating. The outside area is beautiful especially at night. Lots of fairy lights. The staff are easy going and there is a play area in the gardens including a huge trampoline. There is a well which is covered so just beware to watch young children. The pool looks nice but is deep and cold. It would have been nice if it was heated but in September it was too cold to enjoy. Food is good and room service was great. Overall it was a comfortable experience and cost effective.
索非亞羅斯林中央公園飯店

索非亞羅斯林中央公園飯店

4.4/548 評價
索非亞市中心
We spent only one night in one of the ”panorama” rooms so this review is resticted to just those things that left an impression. The room itself is very large, being divided into three areas: a living area, bedroom and bathroom. Arguably there is also a separate hallway in front of the main door. Note however that only the bathroom is divided from the rest of the room by its own door. Everything was very clean and mostly comfortable. There was both a shower cabin and a separate bathtub, and a large selection of bathroom toiletries was provided. So far so good. It was clear that the hotel was not busy at all during the period between Christmas and new year, but despite that, there was an excellent selection of things for breakfast, hot and cold, healthy and not so healthy, together with decent coffee from a machine. One thing I didn't like, though, was that the oranges were just cut into quarters and not peeled. There is a balcony where you could take your breakdast if the weather is a bit warmer. When we arrived in the room, it was very, very warm to the point of being very uncomfortable. There are two air conditioning controls in different places in the room, and we turned them down to the lowest possible temperature (marked as 10 degrees on the control) and turned the fan speed up to maximum but it made absolutely no difference. There was still warm air coming out of the vents. The only option to cool the room was to open the windows and turn off the aircon. This of course makes it rather noisy, since the hotel is located in the city centre. This lack of effective aircon is a serious problem and given the price of the room, it should be working properly. Other people have complained about this in their reviews; the hotel really needs to do something about it, because it seriously discourages us from coming to this hotel again, especially during the summer - and we are regularly in Bulgaria every summer. Certain other things could use some attention from the hotel. The pillows on the bed are filled with some rubbery substance that provides no support and is very uncomfortable to sleep on. There seems to be no alternative available. There is a minibar in the room with items priced as high as you would expect, and when you check in, they insist that you pay a Lv50. deposit against use of the minibar, which is refunded when you check out - provided that they've checked that you haven't used anything. This is the first hotel where I've ever had to do that. The staff on reception, especially on checkout, were mechanical and not pleasant to deal with. I don't know if it's just a lack of confidence in English but it really doesn't feel great to deal with such robotic people and it is neither a good first or last contact with the hotel. The room has a safe and slippers are provided but no bathrobe. Also no iron to iron out the creases in your clothes that they've got from being in a suitcase for hours. Overall, it's a well located and genera

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