勞雷爾伍德公寓式客房

No pude llegar por el mal tiempo,la calle estaba cerrada luego que viajé 3 hrs y media desde Pueblo Co. y no me avisaron ni me reembolsaron mi dinero,les llamé y luego que la persona me maltrató por teléfono me dijo que eso no era culpa de ellos.La verdad me llevé muy mala impresión

Let me start by saying that I love Snowmass village. Laurelwood has a great location, but sadly is not so great. And now for the issues. The unit does not have AC as is very common in the region. Windows open and a fan make it a perfect temperature. However- there was construction of a new building literally 15 feet from this unit. Construction noise to be expected, but loud music, talking, yelling-- it was impossible to be in the unit during the day with the windows or door open. Luckily we were gone during most of the day, so was not that bad. But now a bigger issue that never should ever have even become an issue. We arrived late one evening, and had a reserved pass to Marroon Bells early the next morning. My husband got up early that morning to take a shower. He could not figure out how to get the shower head to turn on. To put it in context- he is a contractor and does understand plumbing. So we called the after hours number to fix it. They said someone would call within 20 minutes. No one did. When we got back 6 hours later, I stopped by the office to get it fixed. He pulled out a laminated illustration showing where to pull down a ring under the faucet. When I asked him why dont you just tell people this on check in, he shrugged and said because some people don't have a problem. Obviously if they keep a laminated illustration handy in the office, this is not an uncommon problem. So-- you have SO MANY OPTIONS in Snowmass, just go elsewhere.

Not much space in the living room, had booked room with mountain view but was not available when we checked in

Great Ski In/Out location next to Snowmass Mall Great ski in/out location next to the slopes with parking just across the street. Comfortable room with all amenities. Snowmass Mall within 5 min walking distance. Internet stopped working on second day but not a big problem

Stayed at unit 211. Renovated, well equipped. Horrible front desk manners. Clearly the woman was having a bad day, but it’s amazing how someone who works in hospitality thinks that’s ok.