士麥那唄盟套房飯店(Baymont by Wyndham Smyrna)

There were roaches in my room which was 106. The couch in the room was stained badly. Upon noticing this I immediately took pics of the discrepancies,  notified front desk and checked out. I’m am presently still awaiting a refund.

The first 2 rooms they tried to give us had people actually in the rooms when I used the key to get in and I opened the doors with people in the rooms. Finally the third room was open, the bedding had stains and no batteries in the tv remote! Awful service will never stay here again!!

I will never stay at thia place again. I am in a wheelchair and they refused to give us a handicapped room. We were expecting a heated pool however the pool was not heated at all. Finally, we asked that our room be cleaned on the second day and was told that rooms were only cleaned on the third day.

Sink was broken and toilet didn’t fully flush Towels were clean but had stains

Cockroach’s in the bathroom, room keys did not work. Bad customer service.

Lily customer service absolutely wonderful personality her and the Manager always are nice and friendly when l come. Thanks Lilly 🙂👍

Only 1 person at the front desk at check-in. She was on the phone for a very long time before waiting on the couple in front of me and myself. Went down @ 7:30am for included breakfast. NO coffee. Total amount of food, 1 yogurt, 3 muffins & waffle mix machine that was filthy. Also, a female (maybe owner or manager) and a male employee got into a loud argument @ front desk that carried over into the breakfast room.

My stay was undelighful . Roaches roaming around the fridge and microwave. They said that it was a non smoking room, but it reeked of smoke so bad…tried to talk to the front seat but they had an attitude and wouldn’t return my money…nothing was clean in that room.

Beautiful pool for kids! I’m a little picky about cleanliness and the bathroom smelled like piss when I first arrived. I did not feel comfortable taking a shower while there for 2 days. Staff was wonderful and kind. Great breakfast!