芝加哥北岸萬麗飯店(Renaissance Chicago North Shore Hotel)

Great food, great experience, I would definitely recommend this place!

Terrible experience….was stuck on a floor w teenage girls having a rertreat…it was extremely noisy well into the night…other customers were complaining as well…then they moved us to a higher floor and when we got into the elevator it dropped a floor and we got stuck for 5mins…! Then when i mentioned it to the front desk they said they KNEW the elevator was broken…and fave us a free breakfast! LMAO! What a joke!

I was upset at the fact that we couldn’t get our room right away and being told that theirs a waiting list that just don’t make sense when check in is at 4. I wouldn’t came as soon as I got to the state had I know there was a waiting list. the worker wasn’t as pleasant. Also the fact of the holding fee being $100 I always stay at this property whenever I bust and my holding fee is usually $30 and I always stay for at least two nights. Also very upset at the fact that there isn’t a pool. Now I have to find a new please to stay when I vist which is hard cause I’m use to coming here. Also was upset at the fact that there wasn’t a computer room. I’ve never needed it before but I needed this trip and was just surprised that’s their wasn’t one available

The room was great! It was in an ideal location for everything that we had going on for the weekend. Unfortunately due to an issue with the 3rd party that I booked thru, I essentially had to pay 2x for the entire hotel stay and wait until we checked out before the refund would hit my account but that was the only issue. The restaurant on site was wonderfully delicious as well.

Always my first choice of where to stay when visiting family in Chicago. From the friendly front desk (welcome after the long drive in) to the comfortable and clean rooms, to the nice breakfast, a stay never disappoints. Really like the new, remodeled rooms and architecture.

I liked the friendliness and excellent customer service and want to commend Kathleen and Dani at the front desk. They were very helpful in recommending a taxi service to take me to the airport and arranging for it to pick me up at the exact time needed.

My wife and I stayed here last-minute due to some airline issues we encountered getting home to Georgia. We were very pleased with the room and the staff. It was very clean and the bed was exceptionally comfortable…it honestly made it hard to get up at 4am for our flight because we wanted to keep sleeping! The staff was very helpful and accommodating to us and helped us book a taxi to get us to the airport and even made sure it was one that would accept the transportation voucher we were given by the airline.

Great relatively economical choice for North Chicago. Safe / clean neighborhood with ample free parking. Staff were friendly and helpful. Decor (which is a matter of personal choice) was unique. Rooms were very functional, although housekeeping could do a better job in fine details. But, overall clean, quiet room. Again the staff were really helpful and friendly. Great choice for the price. Recommend without hesitation.