蘿拉旅館

the staff were blunt and not helpful at check in. upon first glance our room was basic and smelt a bit strange but it was okay. when we came back from dinner we were greeted by 4 cockroaches that had come out of the drain in the shower and that’s when we discovered where the smell was coming from. which had since become far stronger. upon further inspection we found blood stains on the pillow, the towels weren’t clean and the mattress was dirty. zero care was put into the room as well as the cabinets falling off of the wall and bugs living inside. we were extremely disappointed with our stay and tried to get hold of the reception to complain but no one was there and no answer so we had to leave half an hour after and pay for a different hotel. do not recommend whatsoever the only plus side was that the air con worked! every thing else was dismal.

Stay away, customer service zero, no communication until the last day before the booking, I booked the last room available(nonrefundable) without checking ferries availabilities for my suitable timings, canceled the room within 10 min of booking it, and started calling the property - no one to pick up the phone, no answer on emails, this was for a week myself and Bookings.com, I got an answer a day before my booking- that not been able to get to the island is my problem... no consideration at all and understanding regarding a refund. I do not recommend this place at all

Pessima , pessima esperienza ! La struttura è molto vecchia e in rovina . La pulizia è qualcosa di sconosciuto ai proprietari di Pension Laura ; pavimento appiccicoso e sporco , i “mobili” , letti , il frigo usurati, lerci e pieni di insetti ! Tenda della doccia inesistente , tubature intasate, peli e capelli ovunque … non ho osato controllare i letti . Puzza di fumo e odore non definito in tutte le stanze che avevamo prenotato … nonostante prima del nostro check-in avessimo provato a contattare i numeri presenti nella prenotazione per avvisarli del nostro arrivo senza alcuna risposta … ci siamo recati direttamente nella Pension , nessuno presente alla reception, dopo 10 minuti ci ha “accolto “ una ragazza che spiaccicava solo due parole in inglese “reservation? Passport “… la stessa che ci ha saputo solo dire “sorry, sorry !” quando abbiamo lasciato le camere non essendo stata in grado di aver trovato una soluzione . Dato il prezzo non pretendevamo una villa con piscina ma la pulizia è la base !