薩洛莫尼宮殿飯店

A primo impatto sembra un bell’hotel ma poi il nostro soggiorno non è stato affatto confortevole, considerato soprattutto il prezzo pagato, notevole. Primo problema una stanza su due piani, con bagno e armadio al piano di sotto e letto al piano di sopra. Dunque scomodo perché bisogna salire e scendere per qualsiasi cosa. Inoltre il letto è sistemato in un punto di muro basso, stile mansarda, abbastanza claustrofobico. Altro grave problema il sistema di condizionamento che non si regola dalla stanza, e fa un rumore infernale. Alla fine abbiamo dovuto chiedere alla reception di spegnerlo ma naturalmente non abbiamo dormito per il caldo. Per il resto sono gentili e professionali, ma obiettivamente ci sono diverse cose da sistemare. Colazione non fatta in hotel, per la modica cifra di 20 euro a persona, abbiamo preferito uscire e gustare specialità siciliane. Non consigliato

Hotel molto carino e ben curato, ristrutturato con buon gusto e attrazione ai particolari; junior suite spaziosa e ben suddivisa, con uno splendido e ampio divano, la camera è dotata di tutti i confort e di tutti gli accessori utili per il soggiorno, compresa la Nespresso! Unica pecca l’impianto di climatizzazione che si controlla dalla reception ed è stato difficilissimo farlo staccare per renderlo del tutto autonomo e il rumore dei motori dal lato interno della zona letto, molto fastidiosi che non ci hanno permesso di dormire bene. Per il resto la colazione è buona ma è limitata e quattro mini croissant che serve il personale oltre qualche altra piccola cosa e della macedonia di frutta… dovrebbero allestire un piccolo bouffet per consentire agli ospiti di servirsi liberamente. L’hotel vanta di ospitare un ristorante stellato dove abbiamo cenato molto bene con servizio attento e molto professionale da parte dei camerieri più esperti i giovani devono ancora imparare che i piatti non si passano mai davanti ad un commensale per arrivare all’altro! Nel complesso l’hotel è molto bello e rifinito il ristorante ottimo con piatti buoni e di grande effetto! Piccoli miglioramenti lo renderebbero ancora più speciale

We stayed two nights in this hotel From the moment we arrived it was a shambles We didn’t enjoy driving our car to find the hotel, unless you have a bambino you will struggle to get your car down the alleyways Nothing on the website about valet parking (must be reserved in advance too) and when I ran down the street on our arrival to the hotel entrance in the alley I was told abruptly but reception there is a self service 1.5km down the road Off you go, taxis are no existent in ghettos area so we dragged our bags back to hotel from the car parking 18 mins walk in the sun exactly what I would do for 350€ a night The room configuration as others say sounds so grand and designer modern However having a cafe chair to sit on instead of a sofa downstairs and then always going up to the bed not ideal Navigating the toilet at night is a hazard and you will wake your partner unless you are a mouse As for noise that others mention, we had the top floor suite but also had the rattle of the common area aircon on our wall next tot he bed similar to a pool pump running I guess white noise is good for sleep The aircon works yes but the bed is in the attic and cold air falls so I would say just cool, we had to remove the blanket and sleep with just a sheet Now we get to the service level at this 5 star Staff on entry and exit seem to feel obligated to say Buingiorno while judging and frowning as you come and go, maybe as we aren’t Italian we had a terrace so nice to have a drink though in no way private as looks directly at that neighbouring building and their noisy aircon My husband asked for a wine bottle opener and the staff went to the kitchen (of the 1 Michelin star restaurant ) and came back with a beer bottle opener, that’s all I can offer you So your saying all those wines are opened with some other implement in your Michelin restaurant, of course Italian answer “this is all I can offer you” Th positives The bed is comfortable and the beach is 5 minutes walk

Malgré quelques défauts (dont problèmes indépendants de leur compétence) nous avons passé un bon séjour et nous tenons à dire que le personnel a été très professionnel et très très agréable ! Nous avons beaucoup apprécié leur implication !

Abbiamo trascorso una splendida vacanza in un luogo magico, Palazzo Salomone. Abbiamo trovato delicatezza, professionalità, cura dell’ospite. Accolti e coccolati da giovani professionisti dell’accoglienza. Che bello! E poi che dire del ristorante, Cortile Spirito Santo: semplicemente eccellente. Accolti dal mitico Luca, esilarante, garbato e professionale, siamo stati accompagnati al tavolo per iniziare un meraviglioso percorso gastronomico. Lo chef, Peppe Torrisi, è giovane, ma è riuscito sapientemente a coniugare la semplicità con l’arte dei sapori. Ho cenato con la mia famiglia ed i commenti entusiastici sono stati unanimi. Il percorso mare e’ stato un’escalation di emozioni. Il sommelier Fabio ci ha poi fatto percorrere e scoprire il territorio siciliano, scegliendo pregiati vini, perfettamente abbinati ad ogni piatto. I dolci poi hanno fatto scattare la standing ovation. Bravi, bravi tutti.

My wife and I booked a lovely room, Room 110. It was a junior suite, and had a nice downstairs with a small eating area and a sofa. And the room had two air conditioners, one for the top and one for the bottom. Unfortunately, the band that performs in the restaurant was performing on the other side of the wall — and it was quite loud with the drums and saxophone and piano. We could not possibly sleep. We went to the desk and asked a receptionist for help. She was very nice and gave us a different room, room 102. This was a significant reduction from room 110 — very small seating area, no downstairs air conditioning, so it was too hot to sit there. It was nowhere near the quality of room 110. We managed to sleep, but we decided that this was not adequate for us, and so we decided to leave. We had breakfast first. A very nice person gave us coffee and pastries. She offered nothing else, and so we had nothing else for breakfast. She never offered anything! So we packed up and decided to check out. We thus had a miserable stay, but we were sure that the hotel would fix the problem, and offer us the rate for the room we ended up in (102) and not the rate for the room we booked (the much nicer and bigger 110). At the least! Our discomfort was such that we actually expected the manager(who was very nice) to offer to simply void the room and not charge us at all. That would have been the courteous thing to do. After contact with the owner, he was able to offer a voucher for the next night of 50 euros. We tried to have a conversation with the hotel, but they treated us disrespectfully and were very defensive. They refused to even acknowledge even that the rooms were different! Subsequent attempts to conversation were not returned. I very much wanted this to be a good experience. I have never written a negative review. Ever. But I'd recommend staying elsewhere. And if you do stay there, don't stay in the otherwise lovely room 110 when the band is playing!