住宿方回覆: 您好,尊貴的客人,羅伯遜之家向您問好。感謝您抽出時間向我們提供您最近住宿的回饋。得知您的入住體驗並不愉快,我們感到非常失望。我們非常重視所有回饋,您的有意義的回饋使我們能夠繼續改進我們的服務標準和產品。我們真誠地希望這次事件不會損害您對我們的印象,並期待在不久的將來為您服務。誠摯問候,Robertson House 團隊
住宿方回覆: Hi yvonne1025, Greetings from The Robertson House! Thank you for taking the time to give us your feedback about your recent stay. It makes our day to know that you had an enjoyable experience. We do hope you have managed to try out all our facilities including our F&B outlets. Once again, thank you for sharing your experience with us and we are pleased to know that it made your stay memorable. We look forward to welcoming you back to our hotel soon. Warm regards, The Robertson House team
住宿方回覆: Hi valued guest, Greetings from The Robertson House! Thank you for taking the time to give us your feedback about your recent stay. It makes our day to know that you had an enjoyable experience. We do hope you have managed to try out all our facilities including our F&B outlets. Once again, thank you for sharing your experience with us and we are pleased to know that it made your stay memorable. We look forward to welcoming you back to our hotel soon. Warm regards, The Robertson House team
LinzhenghaoJames
豪華房
入住於 2025 年 1 月
商務出差
17 則評論
10.0/10
超棒
發布於 2025 年 3 月 6 日
酒店地理環境卓越,房間還可以,性價比高,是雅詩閣集團旗下的物業
住宿方回覆: Hi LinzhenghaoJames, Greetings from The Robertson House! Thank you for taking the time to give us your feedback about your recent stay. It makes our day to know that you had an enjoyable experience. We do hope you have managed to try out all our facilities including our F&B outlets. Once again, thank you for sharing your experience with us and we are pleased to know that it made your stay memorable. We look forward to welcoming you back to our hotel soon. Warm regards, The Robertson House team
住宿方回覆: Hi Mr.Zhang XY, Greetings from The Robertson House! Thank you for taking the time to give us your feedback about your recent stay and we hope you have had an enjoyable experience. It’s been a pleasure to have you with us and we look forward to welcoming you again for your next visit. Warm regards, The Robertson House team
住宿方回覆: Hi valued guest, Greetings from The Robertson House! Thank you for taking the time to give us your feedback about your recent stay and we hope you have had an enjoyable experience. It’s been a pleasure to have you with us and we look forward to welcoming you again for your next visit. Warm regards, The Robertson House team
訪客用戶
豪華雙床房
入住於 2025 年 2 月
商務出差
5 則評論
9.2/10
滿意
發布於 2025 年 3 月 18 日
很小但是乾淨
衞生:好
住宿方回覆: Hi valued guest, Greetings from The Robertson House! Thank you for taking the time to give us your feedback about your recent stay and we hope you have had an enjoyable experience. It’s been a pleasure to have you with us and we look forward to welcoming you again for your next visit. Warm regards, The Robertson House team
住宿方回覆: Hi valued guest, Greetings from The Robertson House! Thank you for taking the time to give us your feedback about your recent stay. Indeed, our central location means you can access all the local attractions by foot. A stone’s throw away from Fort Canning MRT station and bus stops at our doorstep means that you can easily access the Orchard Shopping belt or even the Central Business District. We are also in close proximity to an array of business and entertainment attractions and surrounded by a host of iconic landmarks such as Fort Canning Hill and Singapore River. It’s been a pleasure to have you with us and we look forward to welcoming you again for your next stay. Warm regards, The Robertson House team
住宿方回覆: Hi kay36, Greetings from The Robertson House! Thank you for taking the time to give us your feedback about your recent stay and we hope you have had an enjoyable experience. It’s been a pleasure to have you with us and we look forward to welcoming you again for your next visit. Warm regards, The Robertson House team
住宿方回覆: Hi sherrill,Greetings from The Robertson House!Thank you for taking the time to give us your feedback about your recent stay and we hope you have had an enjoyable experience. We apologise that the level of cleanliness was not up to your expectations. At The Robertson House, we take pride in offering our guests a comfortable and restful environment. Please be assured that we will take this back to our Housekeeping department and conduct a thorough investigation and to further train our associates on improving our service levels. It’s been a pleasure to have you with us and we look forward to welcoming you again for your next visit.Warm regards,The Robertson House team
Wanxianshansimatang
豪華房
入住於 2024 年 11 月
與好友旅遊
2 則評論
8.7/10
很好
發布於 2024 年 12 月 30 日
地理位置很好交通很方便,房間噪音有點大其他都很滿意。
住宿方回覆: Hi Wanxianshansimatang, Greetings from The Robertson House! Thank you for taking the time to give us your feedback about your recent stay. Indeed, our central location means you can access all the local attractions by foot. A stone’s throw away from Fort Canning MRT station and bus stops at our doorstep means that you can easily access the Orchard Shopping belt or even the Central Business District. We are also in close proximity to an array of business and entertainment attractions and surrounded by a host of iconic landmarks such as Fort Canning Hill and Singapore River. It’s been a pleasure to have you with us and we look forward to welcoming you again for your next stay. Warm regards, The Robertson House team
住宿方回覆: Hi Kabishashou2527,Greetings from The Robertson House.Thank you for taking the time to give us your feedback about your recent stay. We regret to hear that your stay experience was not a pleasant one. Once again, we thank you for keeping us informed of these incidents, and definitely not a reflection of the services we pride ourselves on at The Robertson House. We sincerely hope that this incident has not marred your impression of us, and we look forward to being of service to you in the near future. Warm regards,The Robertson House team