宜必思快捷新加坡水晶飯店的評論

住宿方回覆: 親愛的 Siduanyubaigei， 感謝您分享您的評論和推薦。我們感謝您對我們所提供價值的認可。雖然我們的酒店位於城市充滿活力和多元化的地區，但我們知道不同的街區會給人不同的印象。儘管如此，我們以提供乾淨、私密且設備齊全的住宿而感到自豪，其價格通常與旅館住宿相當 - 客人通常共用浴室和設施。我們所有的房間都配有吹風機，放置在梳妝台上或靠近窗戶的地方。我們的目標是在不影響舒適度、隱私或服務的前提下提供巨大的價值。我們很高興您覺得這次住宿物有所值，並希望將來能再次歡迎您。誠摯的問候，JanetGuest Experience Executive

住宿方回覆: 尊敬的客人，感謝您的回饋。我們的酒店始終保持高標準的清潔和衛生。我們物業周圍的區域定期維護，新加坡以其世界一流的清潔度而聞名，市政服務部門經常進行街道清潔。關於死老鼠和大量烏鴉聚集的報道非常不尋常，我們也沒有收到其他客人的類似回饋。新加坡是世界上最安全的城市之一，由於我們酒店的位置，沒有必要擔心。許多客人在評論中表示，儘管對該地區存在偏見，但他們在我們這裡住宿期間感到安全和舒適。您的預訂是不可退款的，這在預訂時已明確說明。這是國際酒店業針對此類價格類型的標準做法，因此我們無法為提前退房提供退款。很遺憾您在我們飯店的住宿體驗並不愉快，希望您能找到其他更適合您需求的住宿。此致，Janet 賓客體驗主管

住宿方回覆: 親愛的 ST-Bobo，感謝您分享對新加坡水晶宜必思快捷酒店的評價。我們很高興您認可這筆非常合理的交易。感謝您就自動販賣機缺少零錢的問題分享寶貴的回饋。我們已記下您的意見，因為它們對我們不斷改進服務非常有價值且至關重要。

住宿方回覆: 親愛的客人，我們非常榮幸您入住新加坡水晶宜必思快捷酒店。我們努力準確描述我們的財產，但會考慮諸如照明等因素。季節性裝飾變化或最近的裝修可能會造成變化。如果您對住宿有任何問題，請隨時向我們友好的服務人員尋求幫助，我們將迅速採取措施糾正，確保您的住宿愉快。芽籠區是最具活力和道地風味的社區之一，遍布各種當地美食，營業至凌晨。我們希望您能抽出時間來探索我們附近的各種美食！我們期待您再次入住。

住宿方回覆: Dear Guest,We do not agree with your comments. Geylang district is as safe as any other part of Singapore, and it is one of the most authentic and vibrant areas of the city. Our guests really appreciate staying in this area for the easy accessibility to public transport, restaurants and convenient amenities. Our rooms are assigned to our guests according to the room booking reservations. Singapore is an urban city facing land scarcity issue, hence many accommodation providers, especially those in the budget segment, are designing rooms which are compact in size, yet without compromising comfort for the guest. All necessary amenities such as hairdryer, body cum hair shampoo, towels, biodegradable dental kits, toilet paper, coffee & tea are provided. Guests are always welcome to approach my friendly colleagues at the Front Desk for help to replenish the amenities. Warm Regards,RolandGuest Experience Executive

住宿方回覆: 尊敬的客人，我們飯店的客房舒適且價格實惠，物超所值。我們的房間乾淨整潔，並配備了所有基本設施，讓客人非常滿意。我們飯店也保持著定期和嚴格的客房清潔管理程序，客人也可以幫助我們不要將食物暴露在開放區域，以免吸引螞蟻。我們希望在不久的將來能再次歡迎您的到來。誠摯問候，Roland賓客體驗主管

住宿方回覆: Dear guest,Thank you for leaving a positive and detail review of Ibis Budget Crystal. We are pleased that our clean rooms and hotel team were the highlights of your stay here. It is heartening to hear that you had felt safe and comfortable travelling in the neighbourhood despite the bias with the district. We strive to provide great value and we are always here to ensure that your stay with us is comfortable. It is a delight to hear we made an impression! We hope you will think of us the next time you are making a trip to Singapore.Warm Regards,JanetGuest Experience Executive

住宿方回覆: 尊敬的賓客，作為倡導環境永續發展的雅高連鎖飯店的一部分，我們不鼓勵使用一次性產品。前台同事可應要求提供拖鞋。然而，我們的大多數房客都讚賞我們在環保方面所做的努力，並很高興與我們一起努力減少一次性產品。羽絨被套、枕頭套和毛巾） 。我們所有的客人在辦理入住時都會享用乾淨的床單。由於您僅入住 3 天，除非有要求，否則我們不會更換。我們的前台同事沒有收到您的任何要求，否則我們肯定會更換他們。我們也沒有收到其他客人的類似回饋。事實上，我們因乾淨的房間和床單而受到了許多稱讚。熱烈的問候，羅蘭賓客體驗主管

住宿方回覆: Dear Guest,It is heart-warming to hear that your stay with us was a perfect one and you had been impressed with our rooms and staff members. Geylang district is in fact one of the most vibrant and authentic areas of Singapore, and filled with countless delectable dining options at all hours of the day. Many of our guests have shared in their reviews that they have felt safe and comfortable while staying with us despite the bias with the district. It is our pleasure to be of service to you and we look forward to serving you again!Warm Regards,RolandGuest Experience Executive

住宿方回覆: Dear Guest,Thank you for choosing us to meet your accommodation needs in Singapore.We appreciate you for taking time to highlight Singapore as one of the safest cities in the world, and there is no cause for concern due to our hotel's location. Many of our guests, like yourselves, have shared in your reviews that you have felt safe and comfortable while staying with us despite the bias with the district. Please approach our colleagues at the frontdesk for any concerns in the room, and our friendly team will work speedily to rectify the issue.We would love to have the opportunity to welcome you back again.Warm Regards,JanetGuest Experience Executive