住宿方回覆: Dear Guest User,Greetings from Oasia Residence, Singapore!Much appreciated for taking your valuable time to pen us this great review. We are delighted that you had enjoyed the facilities and a memorable stay with us. Once again, thank you for choosing to stay with us and we look forward to welcome you back anytime soon.Experience Wellness.Best regards,Eunice WooResidence Manager
Soap and shampoo are not given daily. The cleaner only comes every 2days to clean up. They did not wash and clean the glass and plates. Tea and coffee are not refillable.
翻譯
住宿方回覆: Dear Guest User,Greetings from Oasia Residence, Singapore!Thank you for taking the time to share your feedback with us. We sincerely appreciate your comments and the opportunity to address your concerns. Please allow us to clarify that our housekeeping service is scheduled three times a week, either on Monday, Wednesday, and Friday or Tuesday, Thursday, and Saturday, excluding Public Holidays. We regret the oversight in not replenishing the soap, shampoo, coffee, and tea during your stay. This matter has been duly noted and communicated to our housekeeping team to ensure greater attentiveness moving forward.Kindly note that our service does not include the washing of plates and glasses. Should guests require this service, it is available upon request and subject to an additional charge.We are truly grateful that you chose to stay with us, and we hope to have the pleasure of welcoming you back in the near future.Experience Wellness.Best regards,Eunice WooResidence Manager
住宿方回覆: Dear Chrissy Cook, Greetings from Oasis Apartments Singapore. Thank you for taking the time to write us this wonderful review. We greatly appreciate your positive review of our services and facilities. Guest satisfaction and comfort are our top priorities and we are delighted to have your recognition. Thank you again for choosing to stay at our hotel. Journey Well. Best regards, Eunice Woo Residence Manager
住宿方回覆: Dear Guest User,Greetings from Oasia Residence, Singapore!Much appreciated for taking your valuable time to pen us this great review. We are delighted that you had enjoyed the facilities and a memorable stay with us. Once again, thank you for choosing to stay with us and we look forward to welcome you back anytime soon.Experience Wellness.Best regards,Eunice WooResidence Manager
Clean environment with accommodating environment. Property staff are also accommodating and welcoming.
翻譯
住宿方回覆: Dear Ayonuga,Greetings from Oasia Residence, Singapore!Much appreciated for taking your valuable time to pen us this great review. We are delighted that you had enjoyed the facilities and a memorable stay with us. Once again, thank you for choosing to stay with us and we look forward to welcome you back anytime soon.Experience Wellness.Best regards,Eunice WooResidence Manager