新加坡優良飯店－湯申的評論

住宿方回覆: Thank you for your detailed review! We’re glad to hear that the location worked well for you, making it easy to access both the airport and nearby attractions. We appreciate your feedback on the room facilities, and we’ll certainly consider this as we plan future improvements. It’s wonderful to know that you enjoyed the swimming pool—it’s definitely a peaceful spot to relax! We also hope you had a chance to explore the nearby restaurants and shopping malls. Thank you again for the recommendation, and we hope to welcome you back soon

住宿方回覆: 謝謝您的反饋！我們很高興您喜歡我們的工作人員和服務。對於房間的大小，我們會繼續努力改進，期待您的再次光臨！

住宿方回覆: Thank you for your fantastic feedback and perfect ratings! We're delighted to hear that you had a great experience with our clean rooms and helpful front desk service. We truly appreciate your kind words and look forward to welcoming you back for another wonderful stay!

住宿方回覆: Thank you for your fantastic feedback! We’re so pleased to hear that you had a perfect stay and enjoyed our facilities, location, and environment. Your kind words mean a lot to us, and we're glad we could contribute to your Singapore trip experience.We look forward to welcoming you back for another memorable stay in the future!

住宿方回覆: Thank you for your perfect review and high ratings! We're delighted to hear that you found Value Hotel Thomson excellent in terms of surroundings, amenities, cleanliness, and service. It's wonderful to know that our front desk staff provided friendly and courteous service in Mandarin, making your stay more comfortable.We look forward to welcoming you back for another exceptional stay.\

住宿方回覆: 感謝您分享您的回饋並對您在湯姆森惠值酒店的住宿給予評價。我們很高興聽到您對我們的設施、清潔和服務表示讚賞。但由於泳池和電梯區域的噪音給您帶來的不便，影響了您的休息，我們深表歉意。我們希望有機會歡迎您回來並為您提供更舒適的住宿體驗。

住宿方回覆: Thank you for sharing your detailed feedback and ratings. We're glad to hear that you were satisfied with the surroundings, amenities, cleanliness, and service at Value Hotel Thomson. However, we apologize for the inconveniences you experienced, such as the smaller room size, lack of office chair, flying insects in the bathroom, and the simplicity of the breakfast offerings.Your comments are valuable to us and will be shared with our team to improve our facilities and services. We appreciate your input and hope to have the opportunity to welcome you back for a more comfortable stay in the future.

住宿方回覆: 感謝您的回饋。得知您的體驗沒有達到您的期望，我們深表遺憾。清潔和舒適對我們來說至關重要，對於您在入住期間遇到的問題，我們深表歉意。我們將解決您提出的有關房間和氣味的問題，以確保為未來的客人提供更愉快的體驗。我們希望將來有機會為您提供更好的服務。

住宿方回覆: Thank you so much for your perfect rating and kind words! We’re delighted to hear that you found great value in your stay and enjoyed our swimming pool, gym, and spacious lobby. It’s wonderful to know that the convenience of our location and facilities, including easy access for transportation, added to your experience. We truly appreciate your support and look forward to welcoming you back for another exceptional stay!

住宿方回覆: Thank you for sharing your feedback. We are very sorry to hear about the issues you encountered during your stay, especially with the pests in your room, the small room size, and the outdated facilities. We understand how these matters can significantly impact your experience, and we apologize for any inconvenience caused.We take your comments very seriously and will address these issues with our housekeeping and maintenance teams to ensure they are resolved promptly. We also apologize for any dissatisfaction with our service and the inconvenience regarding the room change request.We appreciate your feedback, which helps us improve our services and facilities. We hope to have the opportunity to welcome you back in the future and provide you with a more pleasant stay.

住宿方回覆: 感謝您分享您的回饋。得知您的體驗沒有達到您的期望，我們深表遺憾。對於房間條件問題，如異味濃重、漏水等問題，我們深感抱歉。這當然不是我們追求的標準，我們將採取措施解決這些問題，以確保未來的客人不會遇到類似的問題。 。您的意見對我們非常重要，我們將繼續努力改善我們的服務和設施。