住宿方回覆: Dear Eshancaiyong,Thank you for your continued loyalty and for choosing us again for your family holidays. We're so happy to hear that our location, convenience to the subway, and nearby dining options have made your stays enjoyable. It’s also great to know that the spacious rooms have met your needs.We appreciate your feedback about the room’s age, and we’ll certainly take it into consideration as we continue to improve our facilities. We look forward to welcoming you and your family back for many more visits.Regards,KathDuty Manager
住宿方回覆: Deat Songziou, Thank you for your wonderful review. We're thrilled to hear that you found our place cost-effective. We strive to provide great value for our guests, and your feedback means a lot to us. We hope to welcome you back soon.Regards,KathDuty Manager
Service response is good!! Maintenance Teams are good and repair service is timely. Cleaning service is also good. Just that from common room can hear the sounds from night club.
翻譯
訪客用戶
至尊套房3
入住於 2024 年 7 月
家庭出遊
8 則評論
6.0/10
發布於 2024 年 8 月 7 日
bathroom shower water pressure not enough, since it is a serviced apartment they are using water heater. When bathing hot water need to wait a while. No rice cooker, plates not enough for cooking but the room was big since i booked 3 bedrooms type
翻譯
住宿方回覆: Dear Sir/Madam, Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed the spaciousness of the three-bedroom apartment!We apologize for the issues you experienced with the shower water pressure and the wait time for hot water. Your comments are important to us, and we will look into these matters to improve the experience for our guests.Regarding the kitchen amenities, rice cooker and additional plates can be requested with our Reception. Thank you again for your valuable feedback, and we hope to welcome you back for a more enjoyable stay in the future!Regards,KathSenior Guest Services
訪客用戶
一室套房
入住於 2024 年 7 月
家庭出遊
26 則評論
10.0/10
超棒
發布於 2024 年 8 月 18 日
If you stay around orchard, this is place.
Surrounded by shopping central.Quick asscess to many attraction place in Singapore
翻譯
住宿方回覆: Dear Sir/Madam, Thank you for your fantastic review! We’re thrilled to hear you enjoyed our prime location near Orchard Road and the easy access to various attractions in Singapore.We appreciate your recommendation and hope to welcome you back for another great stay soon!Regards,KathleenSenior Guest Services
Aliena
一室套房
入住於 2024 年 6 月
家庭出遊
6 則評論
8.5/10
很好
發布於 2024 年 8 月 4 日
Awesome location, the receptionists were pleasant, the friendly and helpful house-keeping staff kept the apartment clean and nice. We had an enjoyable and comfortable stay overall.
翻譯
住宿方回覆: Dear Aliena, Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed our awesome location and found our reception and housekeeping staff to be friendly and helpful.It’s great to know that you had a comfortable and enjoyable stay. Your kind words motivate us to keep providing excellent service.We hope to welcome you back soon for another great experience!Regards,KathleenSenior Guest Services
kit figueroa
一室套房
入住於 2023 年 2 月
家庭出遊
7 則評論
10.0/10
超棒
發布於 2023 年 5 月 3 日
我們在 Orchard Point SA 度過了 30 天的愉快時光。這對我們來說真是一次難忘的旅行。工作人員很友好,我們真的有賓至如歸的感覺。我們的寶寶也很喜歡他們的兒童房。飯店式公寓的位置也非常優越。雖然正在進行裝修,但幸運的是,即使我丈夫大部分時間都在房間裡工作,它也沒有太打擾我們。哦,房間相當寬敞!
住宿方回覆: Dear Sir/Madam,Thank you for your wonderful feedback. We’re so glad you enjoyed our strategic location and the fully equipped room. It’s great to know that our amenities met your expectations. We hope to welcome you back soon for another fantastic stay.Regards,KathDuty Manager