新加坡雅詩閣烏節飯店的評論

住宿方回覆: Dear Qilimazaluodexueshan, --Greetings! –Thank you for choosing Ascott Orchard Singapore for your recent holiday in our city-state. –We are heartened to learn you had a pleasant stay with us, and you find our residence’s location at the fringe of bustling Orchard Road with proximity to many shopping malls eateries convenient and an added value. –We sincerely apologise for any discomfort caused to you by the noise in the suite you stayed in, and we assure you that we will trace your reservation so our Engineering team can check the suite and carry out the needed corrective works. –All of us have truly enjoyed being of service to you and we earnestly hope to welcome you back. --We are at your service, and we wish you well. ---Thank you for your valued support. –Kind regards, ---The management of Ascott Orchard Singapore

住宿方回覆: Dear Valued Guest, --Thank you for taking the time to share your feedback regarding your recent stay at Ascott Orchard Singapore. We appreciate your honest comments. –We are glad to hear that your stay was satisfactory, but we understand that there is always room for improvement. Your feedback is valuable to us, and we would love to know more about how we can enhance your experience and make your next stay more enjoyable. Please feel free to share any specific suggestions or areas where you believe we can improve. We are committed to providing our guests with the best possible experience and would appreciate the opportunity to address any concerns you may have. –Thank you once again for your feedback. We hope to welcome you back in the future and provide you with a more memorable stay. –Best regards, --The management of Ascott Orchard Singapore

住宿方回覆: 親愛的客人， --對於您在新加坡雅詩閣烏節服務公寓的入住期間所獲得的失望體驗，我們深表歉意。 ，且套房分配也未能提供您所期望的隱私。 --我們也很遺憾聽到房間門的問題以及儘管多次溝通但仍未解決的問題。 ---您的回饋對我們很重要，我們將與我們的團隊一起解決這些問題，以確保做出改進。 ---感謝您讓我們注意這些問題。 ---謹致問候， ---新加坡雅詩閣烏節服務公寓管理層

住宿方回覆: Dear Valued Guest, --Thank you for taking the time to share your feedback regarding your recent stay at Ascott Orchard Singapore with your family. -- All of us are delighted to hear that you found our serviced residence's two-bedroom Premier suite convenient for accommodating three adults and one child, and that our location provided you with easy access to transportation. --We are pleased that you appreciated the overall look of our serviced residence and enjoyed the warm service provided by our team. It's also wonderful to know that you enjoyed the coffee at Kith Cafe downstairs. --We regret to hear that some details of your stay did not meet your expectations. Please be assured that we take your feedback seriously and will work on improving these aspects to provide a better experience for our guests. --Thank you once again for your valuable feedback. We look forward to welcoming you and your family back to Ascott Orchard Singapore for an even more enjoyable stay in the future. --We are at your service, and we wish you and your lovely family well. --Best regards, --The management of Ascott Orchard Singapore

住宿方回覆: Dear mcaiwoo, --Thank you for your perfect rating and kind words! ---We are delighted to hear that you enjoyed our serviced residence's convenient location, spacious and clean suites, and appreciated the air purifiers and coffee machines. ---Your recommendation means a lot to us. --We look forward to welcoming you back for another wonderful stay. --Best regards,The management of Ascott Orchard Singapore

住宿方回覆: Dear Valued Guest, --Thank you for your perfect review! ---We are delighted to hear that you enjoyed your stay at Ascott Orchard Singapore and appreciated our serviced residence's convenient location linking to Paragon Mall. ---We are also pleased to know that you enjoyed the suite upgrade and found the spacious and clean environment suitable for families with children. ----Your high recommendation means a lot to us.! ---We look forward to welcoming you back for another wonderful stay. ---Best regards, ---The management of Ascott Orchard Singapore

住宿方回覆: Dear Valued Guest,--Thank you for your kind review! ---We're delighted to hear that you and your partner enjoyed our serviced residence's convenient location, satisfactory service, and comfortable rooms. ---We appreciate your feedback about the air conditioner and will look into it. We are glad it did not affect your rest and that you still recommend us. --We look forward to welcoming you and your partner back soon. --Best regards, --The management of Ascott Orchard Singapore

住宿方回覆: 尊敬的貴賓，—— 問候。 -- 我們深感遺憾地得知您和您可愛的家人在我們這裡的住宿並不愉快，對於您入住的 17 樓兩居室套房的條件和清潔狀況給您帶來的失望和不適，我們深表歉意。 -- 我們向您保證，我們會認真對待您的回饋，並將確保對套房進行深度清潔。此外，我們將與相關部門的同事分享您的回饋，以便他們可以審查該套房家具的變更。 -- 我們所有人真誠地希望您和您的家人能給我們一個機會歡迎您回來，因為我們真誠地希望恢復您對我們的住所和服務的信任。 -- 親切的問候， - 雅詩閣果園的管理

住宿方回覆: 親愛的 MAA 團隊，— 新加坡雅詩閣烏節服務公寓友善的團隊向您致以問候！感謝您對我們最近在我們位於市中心的服務公寓的住宿進行評價，並為您在我們服務公寓的體驗給予完美的評價。我們很高興您在我們這裡度過了愉快而舒適的住宿時光，並且您喜歡我們套房和設施的裝飾和氛圍。 -- 我們所有人都非常高興為您提供服務，我們真誠地期待在不久的將來歡迎您再次光臨。我們竭誠為您服務，祝福您一切順利。謝謝。 -- 親切的問候， - 新加坡雅詩閣烏節服務公寓的管理階層

住宿方回覆: Dear Siaw Kee, --Greetings! Thank you for choosing our premier-luxe serviced residence for your recent holiday in Singapore. --We are delighted you had a great stay with us, and you find our residence’s location at the fringe of bustling Orchard Road with proximity to many shopping malls and having the link-bridge connecting our residence to Paragon convenient and an added value. –Thank you for giving us the great privilege and pleasure of being of service to you and we earnestly look forward to welcoming you back soon. ---We are at your service, and we wish you well. --Kind regards, --The management of Ascott Orchard Singapore

住宿方回覆: Dear Valued Guest, --Greetings! Thank you for choosing Ascott Orchard for your recent holiday in Singapore. ---We are glad you like our location due to its proximity to many eateries, shopping malls and various public transport options. --We are disheartened to know you did not fully enjoy stay, and we apologise for any shortfall in our service, product offerings and facilities that you might have expected during your stay. ---Please allow us to share that Ascott Orchard is a serviced residence and not a hotel. Hence, we admit our services and facilities differ from those available at hotels. However, please allow us to assure you our management is very concerned about your feedback about our service as it is always our sincere hope our guests enjoy their stays with us. ---Regrettably, as you have not provided us with any information about the areas you were somewhat dissatisfied with during your stay and as we truly want to improve in the areas we lack, we would like to invite you to write to us as it will allow us to review our processes and service for improvements, besides ensuring the lapses are being attended to. ---We sincerely thank you for giving us the pleasure and privilege of hosting you at our serviced residence and all of us earnestly hope to welcome you back. –Kind regards, --The management of Ascott Orchard Singapore

住宿方回覆: 尊敬的客人， 問候。感謝您分享您最近在我們服務公寓的入住體驗。由於我們無法取消您為您媽媽的住宿預訂而給您帶來的失望，我們深表歉意。請允許我們分享，因為此預訂是促銷套餐，正如攜程合作夥伴所解釋的，此住宿套餐附有「不可取消」和「不可修改」的條款和條件。我們尋求您對此事的理解。 --- 我們所有人真誠地希望您能給我們再次歡迎您回來的機會。我們祝福你和你媽媽一切順利。 -- 親切的問候， 新加坡雅詩閣烏節服務公寓的管理階層

住宿方回覆: Dear Valued Guest, --Greetings from Ascott Orchard Singapore! Thank you for your valued support for our centrally located serviced residence and for taking the time to review your stay with us. All of us are delighted you had a great stay with us, and you liked the ambiance and cleanliness of the Studio Executive suite you stayed in. –We are truly humbled and appreciative of your lovely compliment for our team’s service. Our team works diligently to keep our guests happy and create memorable stay experiences for them, but we can only do it thanks to amazing guests like you and your lovely partner. Thank you for making our team members feel valued! ---We sincerely apologise for any inconvenience caused to you by the damaged wall power socket. Following your feedback, we will trace the suite assigned for your stay, and our Engineering team will carry out the needed corrective works. –It has truly been our great pleasure and privilege to have been of service to you and all of us earnestly look forward to welcoming you back. –We are at your service, and we wish you well. –Thank you for your valued support. –Kind regards, --The management of Ascott Orchard Singapore

住宿方回覆: 親愛的你唯一的音樂，-- 問候！我們非常感謝您花時間給我們留下完美的評價，以評價您在我們位於市中心的服務公寓的入住體驗。 – 我們很高興您在我們這裡度過了愉快的時光，並且您喜歡您所入住的單間行政套房的氛圍和裝飾以及我們的設施。 – 我們確實很高興得知您發現我們的住所位於新加坡主要購物帶的邊緣，交通便利且符合您的喜好。 -- 我們所有人都真正將客人滿意度視為我們的首要任務，並且我們致力於為客人服務。正是像您這樣的客人讓我們的工作變得精彩。謝謝你！ ---- 在您最近入住我們酒店後，我們所有人都真誠地希望，無論您何時返回我們的城市國家，我們的服務公寓仍將是您的首選住宿。如果您在住宿期間需要任何協助，請告訴我們，我們將非常樂意為您服務。我們竭誠為您服務，祝福您一切順利。感謝您的寶貴支持。 ----- 親切的問候， 新加坡雅詩閣烏節服務公寓的管理階層